Bless Tierra Landscape & Maintenance, Inc.

I recently hired Bless Tierra to do some cleanup on my new home. I spoke and texted with Isai G[redacted], he came out and did an estimate which I felt was reasonable.
The next day a crew came out (2 hours late) and completed only part of the agree upon work.
I contacted Mr. G[redacted] and he promised me "the crew" would come the following day to finish the work. No one showed up. When I texted Mr. G[redacted] to let him know I got all kinds of apologies and excuses.
The third day, I had to pay someone else to finish what Bless Tierra did not . Several days later I heard from Mr. G[redacted] and informed him that I had hired another company.
He promised at that time (via text) that he would give me a partial refund. This was 3 weeks ago and still no refund.
While the work that was completed was done well, it is difficult for me to understand this lack of customer service and I would not recommend BlessTierra. I recently contacted Mr. G[redacted] again via text and it was ignored.

I recently hired Bless Tierra to do some cleanup on my new home. I spoke and texted with Isai G[redacted], he came out and did an estimate which I felt was reasonable.

The next day a crew came out (2 hours late) and completed only part of the agree upon work.

I contacted Mr. G[redacted] and he promised me "the crew" would come the following day to finish the work. No one showed up. When I texted Mr. G[redacted] to let him know I got all kinds of apologies and excuses.

The third day, I had to pay someone else to finish what Bless Tierra did not . Several days later I heard from Mr. G[redacted] and informed him that I had hired another company.

He promised at that time (via text) that he would give me a partial refund. This was 3 weeks ago and still no refund.

While the work that was completed was done well, it is difficult for me to understand this lack of customer service and I would not recommend BlessTierra. I recently contacted Mr. G[redacted] again via text and it was ignored.