Bliss Computers

This is in Response to the complaint filed but customer [redacted] We received the customers item, issued a full refund and closed out the returnPlease note our original response was on 05/25/Thanks for all the help and let me know if there is any other information you need! Have a wonderful rest of your weekSincerely,^MFA Bliss ComputersCustomer Service HoursMonday - Friday

This is in Response to the complaint filed but customer [redacted]. We received the customers item, issued a full refund and closed out the return. Please note our original response was on 05/25/2015. Thanks for all the help and let me know if there is any other information...

you need! Have a wonderful rest of your week. Sincerely,^MFA Bliss ComputersCustomer Service HoursMonday - Friday

I am emailing in regards to the complaint with ID [redacted]. I would like to update tis complaint letting you know that the customer was refunded their restocking fee back on 02/22/2016. In total the customer has a full refund as of 02/22/2016. Please let me know if there is anything else that needs...

to be done. Thank you ! Sincerely,^MFA Bliss ComputersCustomer Service HoursMonday - Friday10:00-8:00 P.M. Est. Time

Review: I was sold a 10.1 gateway nav50 screen and instead I received a similar item that does not work. I should have received an actual working nav50 laptop screen. Now the terms indicate I"m paying to rma the item back on my own dime and subject to a 20% penalty restocking fee. Not only did the product not work, it malfunctioned and caused permanent electrical damage. I"m worse off then I started. This company has a negative history of doing this to their customers.Desired Settlement: I expect a full refund otherwise suspicions of fraud could be interpreted from a reasonable stance.

Business

Response:

This is in Response to the complaint filed but customer [redacted]. We received the customers item, issued a full refund and closed out the return. Please note our original response was on 05/25/2015. Thanks for all the help and let me know if there is any other information you need! Have a wonderful rest of your week. Sincerely,^MFA Bliss ComputersCustomer Service HoursMonday - Friday