Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action to complication in getting my full refund back after this I will consider this complaint resolved I would like the return label to be sent to [email protected] as soon as possibleI would like this complaint to stay open to the transaction is complete in a full refund for both itemsI will let the Revdex.com know after I recieve the refund and cash it with no problem, then I will let Revdex.com know it was resolvedThank you Regards, [redacted]
I have bought bliss lights for $each and only worksI have made referrals for them many times and they have received a Lot of business from thatI spoke with a rep and they were going to send me replacement parts before Christmas as I had a tour at my house with peopleThey never arrivedI have called numerous times and wasted hours of my precious time while being the the Q and then getting put on hold and then told no one is available when I get first in lineI a furious with their lack of customer serviceFurious
Hello, I spoke to the customer directlyWe sent her a return label so we can receive the units back, upon arriving, we will ship replacementsThank you, [redacted]
purchased product - tried to return using the reasonable return policy which they highlight on the invoice, in their advertising and on their website - they didn't respond to email message (following their stated protocol) - then tried to resolve using their published phone number, only to be placed on hold and then told by recording that the person at that extension was away from the desk and would phone back, which they didn't
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
You marked my complaint as resolved , but nothing has been done by Bliss lights to resolve this matterI would think they have had ample time to resolve this [redacted] *
Hello, I personally called this customer back after she was on Live Chat and said that she called Revdex.com and filed a claim, but that she will cancel this if we can work things out I immediately emailed her the RMA form so she can return the products, the following day I emailed her return shipping label due to all the trouble We are now waiting for the unit to arrive so we can process the full refund Please see attached email threads between the customer and myself Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Hello ***, I would first like to say thank you for placing an order with Blisslights, and our goal is to assist our customers in a timely manner and keep them satisfied with our product so they can tell their friends and family how wonderful Blisslights can beI am terribly sorry you have gone through so much trouble when all you need is a replacement transformer, which will of course be covered under warrantyIt is a simple fix to this over extended situationWe here at Blisslights do not tolerate bad customer service, being that you have waited so long to seek help from us, if you are still willing to work with us I will be more than happy to send your replacement transformer along with our newest Blisslight the COLOR Please accept our apology, we are undergoing new management in our customer service department, which will give a better structure that will allow us to assist all of our customers in a timely mannerPlease contact me directly at [redacted] or my personal email address [redacted] I would like to send your items out as soon as possible, and resolve this matter, all we want is for you to be a happy customer and we will do what we can to turn this misfortune around Thank you hope to hear from you soon [redacted] Customer Service Consultant Blisslights [redacted]
Hello, I personally called this customer back after she was on Live Chat and said that she called Revdex.com and filed a claim, but that she will cancel this if we can work things out I immediately emailed her the RMA form so she can return the products, the following day I emailed her return shipping label due to all the trouble We are now waiting for the unit to arrive so we can process the full refund Please see attached email threads between the customer and myself Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action to complication in getting my full refund back after this I will consider this complaint resolved I would like the return label to be sent to [email protected] as soon as possibleI would like this complaint to stay open to the transaction is complete in a full refund for both itemsI will let the Revdex.com know after I recieve the refund and cash it with no problem, then I will let Revdex.com know it was resolvedThank you Regards, [redacted]
I have bought bliss lights for $each and only worksI have made referrals for them many times and they have received a Lot of business from thatI spoke with a rep and they were going to send me replacement parts before Christmas as I had a tour at my house with peopleThey never arrivedI have called numerous times and wasted hours of my precious time while being the the Q and then getting put on hold and then told no one is available when I get first in lineI a furious with their lack of customer serviceFurious
Hello ***, I have responded to your email, please contact me so I can further assist you with your Blisslight
Hello, I spoke to the customer directlyWe sent her a return label so we can receive the units back, upon arriving, we will ship replacementsThank you, [redacted]
purchased product - tried to return using the reasonable return policy which they highlight on the invoice, in their advertising and on their website - they didn't respond to email message (following their stated protocol) - then tried to resolve using their published phone number, only to be placed on hold and then told by recording that the person at that extension was away from the desk and would phone back, which they didn't
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
You marked my complaint as resolved , but nothing has been done by Bliss lights to resolve this matterI would think they have had ample time to resolve this [redacted] *
Hello, I personally called this customer back after she was on Live Chat and said that she called Revdex.com and filed a claim, but that she will cancel this if we can work things out I immediately emailed her the RMA form so she can return the products, the following day I emailed her return shipping label due to all the trouble We are now waiting for the unit to arrive so we can process the full refund Please see attached email threads between the customer and myself Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Hello ***, I would first like to say thank you for placing an order with Blisslights, and our goal is to assist our customers in a timely manner and keep them satisfied with our product so they can tell their friends and family how wonderful Blisslights can beI am terribly sorry you have gone through so much trouble when all you need is a replacement transformer, which will of course be covered under warrantyIt is a simple fix to this over extended situationWe here at Blisslights do not tolerate bad customer service, being that you have waited so long to seek help from us, if you are still willing to work with us I will be more than happy to send your replacement transformer along with our newest Blisslight the COLOR Please accept our apology, we are undergoing new management in our customer service department, which will give a better structure that will allow us to assist all of our customers in a timely mannerPlease contact me directly at [redacted] or my personal email address [redacted] I would like to send your items out as soon as possible, and resolve this matter, all we want is for you to be a happy customer and we will do what we can to turn this misfortune around Thank you hope to hear from you soon [redacted] Customer Service Consultant Blisslights [redacted]
Hello, I personally called this customer back after she was on Live Chat and said that she called Revdex.com and filed a claim, but that she will cancel this if we can work things out I immediately emailed her the RMA form so she can return the products, the following day I emailed her return shipping label due to all the trouble We are now waiting for the unit to arrive so we can process the full refund Please see attached email threads between the customer and myself Sincerely, [redacted]