Initial Business Response / [redacted] (1000, 8, 2015/05/11) */ [redacted] are not our customers; our client is [redacted] , who has retained our firm to collect upon a sum owed to [redacted] HospitalWhile we are happy to assist, it is unclear why this complaint was filed as it apperars that prior to filing this complaint we had resolved her concerns Mr [redacted] did enter into a payment arrangement when he was in court in January to pay $a month and it appears they did make paymentsHowever, they sent those payments to the clerk of the court, not our officeIt is our understanding they believed the clerk would forward the checks to our officeUnfortunately, the clerk did not send them to our officeAs a result, our office filed a post-judgment action to collect on the balance, under the impression the [redacted] had not paid Within hours of speaking with Mrs [redacted] , we sent an order to dismiss the bank garnishment, release the funds and paid the $processing fee the bank had charged the [redacted] The clerk's office acknowledged the payments should have been sent to us We apologize for the inconvenience occasioned by this situationWe believe the surrounding circumstances explain why it occurredGoing forward, we would request the payments to be made directly to our office: Blitt and Gaines, P.C [redacted] XXXXX XX-XXXXX
Initial Business Response / [redacted] (1000, 7, 2015/07/14) */ Thank you for apprising us of Mr [redacted] 's concernsIt is important to clarify that Mr[redacted] is not our customer; our client is [redacted] who has retained our firm to represent them in a matter seeking recovery of amounts allegedly due on a credit card obligationAs always, are happy to assist in this process In reviewing the complaint, Mr [redacted] is correct in that he settled the matterOur records reflect a release of judgment was prepared on April 2, and, when no file stamped copy was returned to us, re-prepared on May 18, In light of a parallel request through a filing with the CFPB, we have submitted another release on July 8, To be clear, it has been the firm's practice since to file releases of judgment on all matters even though the law only requires a release when the judgment consumer requests itTo the best of our knowledge, this release was sent to the courts for signature by a judge In response to this complaint, we will have an attorney appear in court on July 16, and enter a release on an emergency basis We apologize for the delaysAs noted, we file releases on hundreds of cases a year, so it is unclear why this release was not processed Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/07/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for the immediate attentionIt is just as important that Blitt & Gaines inform their client, [redacted] the status of this account as my credit report is reporting a balance with [redacted] and this is hurting my credit score and not allowing me to purchase a home
Initial Business Response / [redacted] (1000, 7, 2015/07/02) */ Thank you for apprising us of Mr [redacted] 's concernsIt is important to clarify that Ms [redacted] is neither our client nor customer; our client is [redacted] LLCwho has retained our firm to represent them in a matter seeking recovery of amounts allegedly due on a credit card obligationNevertheless, we are happy to assist in this process In reviewing the complaint, Mr [redacted] is correct in that he settled the matterThe day after we received the payment, it was it was placed for preparation of a release of judgmentOur records show it was prepared seven days laterIt has been the firm's practice since its inception to file releases of judgment on all matters even though the law only requires a release when the judgment debtor requests itTo the best of our knowledge, this release was sent to the courts for signature by a judge In late May, we prepared another releaseIn response to this complaint, we had an attorney appear in court on June 16, and enter a release on an emergency basisWe have sent the release his attorneys on June 16, We apologize for the delaysAs noted, we file releases on hundreds of cases a year, so it is unclear why this release was not processed
Initial Business Response / [redacted] (1000, 8, 2015/05/11) */ [redacted] are not our customers; our client is [redacted] , who has retained our firm to collect upon a sum owed to [redacted] HospitalWhile we are happy to assist, it is unclear why this complaint was filed as it apperars that prior to filing this complaint we had resolved her concerns Mr [redacted] did enter into a payment arrangement when he was in court in January to pay $a month and it appears they did make paymentsHowever, they sent those payments to the clerk of the court, not our officeIt is our understanding they believed the clerk would forward the checks to our officeUnfortunately, the clerk did not send them to our officeAs a result, our office filed a post-judgment action to collect on the balance, under the impression the [redacted] had not paid Within hours of speaking with Mrs [redacted] , we sent an order to dismiss the bank garnishment, release the funds and paid the $processing fee the bank had charged the [redacted] The clerk's office acknowledged the payments should have been sent to us We apologize for the inconvenience occasioned by this situationWe believe the surrounding circumstances explain why it occurredGoing forward, we would request the payments to be made directly to our office: Blitt and Gaines, P.C [redacted] XXXXX XX-XXXXX
Initial Business Response / [redacted] (1000, 7, 2015/07/14) */ Thank you for apprising us of Mr [redacted] 's concernsIt is important to clarify that Mr[redacted] is not our customer; our client is [redacted] who has retained our firm to represent them in a matter seeking recovery of amounts allegedly due on a credit card obligationAs always, are happy to assist in this process In reviewing the complaint, Mr [redacted] is correct in that he settled the matterOur records reflect a release of judgment was prepared on April 2, and, when no file stamped copy was returned to us, re-prepared on May 18, In light of a parallel request through a filing with the CFPB, we have submitted another release on July 8, To be clear, it has been the firm's practice since to file releases of judgment on all matters even though the law only requires a release when the judgment consumer requests itTo the best of our knowledge, this release was sent to the courts for signature by a judge In response to this complaint, we will have an attorney appear in court on July 16, and enter a release on an emergency basis We apologize for the delaysAs noted, we file releases on hundreds of cases a year, so it is unclear why this release was not processed Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/07/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for the immediate attentionIt is just as important that Blitt & Gaines inform their client, [redacted] the status of this account as my credit report is reporting a balance with [redacted] and this is hurting my credit score and not allowing me to purchase a home
Initial Business Response / [redacted] (1000, 7, 2015/07/02) */ Thank you for apprising us of Mr [redacted] 's concernsIt is important to clarify that Ms [redacted] is neither our client nor customer; our client is [redacted] LLCwho has retained our firm to represent them in a matter seeking recovery of amounts allegedly due on a credit card obligationNevertheless, we are happy to assist in this process In reviewing the complaint, Mr [redacted] is correct in that he settled the matterThe day after we received the payment, it was it was placed for preparation of a release of judgmentOur records show it was prepared seven days laterIt has been the firm's practice since its inception to file releases of judgment on all matters even though the law only requires a release when the judgment debtor requests itTo the best of our knowledge, this release was sent to the courts for signature by a judge In late May, we prepared another releaseIn response to this complaint, we had an attorney appear in court on June 16, and enter a release on an emergency basisWe have sent the release his attorneys on June 16, We apologize for the delaysAs noted, we file releases on hundreds of cases a year, so it is unclear why this release was not processed