Blog Talk Radio Reviews (7)
YAEGER CPA REVIEW 301-874-4900
We first received complaint from the customer on December *, regarding the audio qualityWe offered the customer a month extension to her billing to give her a free month for the month of January, The customer accepted the free month for compensationWe also offered to do some testing with the host in effort to help improve the audio quality, the customer did not acceptWe received the second audio quality complaint on February *, 2017, which is the same day the customer re-upgraded the accountWe issued a refund on February *, 2017, for the February *, payment as well as the December *, payment to help compensate for the audio issuesWe have explained the known issues with the Direct Connect abilities and we also offer other alternative methods of connectingThe customer has the choice of which method of connectingThe customer also has the ability to cancel services at any time directly from within her accountThe customer has been compensated from her initial complaint up to the current billing cycleIt is the customer choice to continue connecting with the Direct Connect solutionIt is the customer choice to continue with the servicesWe offer a Free hosting platform that the customer is welcome to useWe cannot provide the Premium services at no cost moving forwardPlease let us know if we can provide any further assistance in this matterRegards, The BlogTalkRadio Team
I have missed several weeks because I am not able to reach anyone to discuss my issues. Blog Talk advised that my payment did not go through and noted that I would have to upgrade my account to pay $99 per month rather than $39. per month. I checked with my bank and was advised that payment did indeed go through. I informed Blog Talk and they miraculously determined that the payment went through and that my account was updated to reflect this. But after several weeks I am unable to host the show and can't reach anyone. I think they are creating issues like this in hope that we will be forced to upgrade to the $99.00 plan. It seems that they have changed the plans. What we use to get for 39.00 now cost 99.00. I am going to make a complaint to anyone and everyone. No company this big should be this hard to reach. Consumers are allowing businesses to rule. What happen to supply and demand. I have been patient with all of the technical difficulties and so much more with this company but this is just crazy.
Hello, We have extended our apologies to [redacted] for the site-wide issues she experienced with the delay in uploaded content being available at the set time. This said, all web platforms run into issues from time to time and this is one example of what are very typical technical problems people run...
We first received complaint from the customer on December *, 2016 regarding the audio quality. We offered the customer a month extension to her billing to give her a free month for the month of January, 2017. The customer accepted the free month for compensation. We also offered to do some testing...
with the host in effort to help improve the audio quality, the customer did not accept. We received the second audio quality complaint on February *, 2017, which is the same day the customer re-upgraded the account. We issued a refund on February *, 2017, for the February *, 2017 payment as well as the December *, 2016 payment to help compensate for the audio issues. We have explained the known issues with the Direct Connect abilities and we also offer other alternative methods of connecting. The customer has the choice of which method of connecting. The customer also has the ability to cancel services at any time directly from within her account. The customer has been compensated from her initial complaint up to the current billing cycle. It is the customer choice to continue connecting with the Direct Connect solution. It is the customer choice to continue with the services. We offer a Free hosting platform that the customer is welcome to use. We cannot provide the Premium services at no cost moving forward. Please let us know if we can provide any further assistance in this matter. Regards, The BlogTalkRadio Team
Review: Quite simply, I canceled my service months ago and have continued to be charged for the service $39/mo. I've reached out to them several times with no response. There is no customer service phone number, and they do not respond to their emails.Desired Settlement: 4 months x $39 = $156
Review: I have continuously attempted to contact customer service of blogtalkradio to close my account and find out how to get all of my archived content before it is deleted by blogtalkradio after I discontinue my subscription. They have made it impossible to contact them. They literally give phony tel. #'s on my [redacted] card statement and all other numbers are "not in service". It is my strong opinion that this is a scam based on my terrible experience and I am looking for damages of 24 months worth of payments to them to be returned to me immediately. That's 39.00 monthly for 2 years.
They have not, under the guides of consumer law, given me due course to see my issue completely resolved.
They didn't deliver the "service" (customer service) and therefore I want my money back.Desired Settlement: I want all of my Twisted South Radio shows from the past several years delivered to me via a hard drive and cloud and I want a refund for the past 2 years, $39.00 monthly for 24 months.