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Blog.com Reviews (6)

Review: On 8/31/2014 I submitted payment to Blog.com Inc. in the amount of $99 for a premium account. Thus far, I have not received anything different from this blogging site than those who sign on for free. Often the site is down or simply does not provide me with the items I click on and I'm not able to view any of the premium themes I paid for. If all I get for $99 is the same thing others receive who pay nothing, what's the point of paying anything. Please refund me my money back. Thank you. I am not pleased with your services. There is no way to contact this company other than writing them or filing a complaint. Their website does not appear to be secure or stable. Please credit my account back for the full amount of $99 immediately. Desired Settlement: I'm requesting a full refund for $99.00 back into my account immediately.

Review: The site has been finicky on and off (not connecting) and now I cannot access the website at all. I've troubleshooted every way and tried to email support (I guessed it would be [redacted]) and this is what I got:"Hi there!This email address is no longer in use so if you're looking to get support or send an inquiry to Blog.com's support team, please visit our documentation page at h[redacted].Thank youHi there!This email address is no longer in use so if you're looking to get support or send an inquiry to Blog.com's support team, please visit our documentation page at [redacted]/.Thank you.Best regards,--Blog.com | Support Teamhttp://blog.com/"Seems as though they have discontinued website hosting and I can't get a hold of them. I had a few blogs with numerous blog entries and now they are all gone. I'm not sure if they just had a server issue but it concerns me and have no way of getting a hold of them.My info for [redacted]Desired Settlement: I'd like to get my blog entries back if at all possible. Thank you for your help in advance.

Review: I paid $99 dollars to BLOG.COM for a blog and they advertised that I could get a refund within 30days which I canceled that same day. I wrote from their site and can't get them and called to a repeated busy phone. Can't get

In touch with anyoneDesired Settlement: Refund and web information so no one else has this problem

Review: On 10/13/12, after maintaining a blog at www.blog.com for a number of years, blog.com suspended my account without explanation or notice. Currently, when trying to access my blog, I am greeted with blog.com's logo and the words, "This blog has been suspended due to the violation of the". I have utilized blog.com's customer service form provided on their website no less than four times and have yet to receive any response from them.Desired Settlement: I request that my blog be removed from suspension and reinstated promptly.

If reinstatement of my blog is not an option, then I request an explanation as to why my blog was suspended - including the exact TOU that I am accused of violating with quoted examples from the blog (if that is where a violation was determined to be). I also request admin. access to the blog so that I may retrieve any and all blog posts, comments, data, and information contained within.

Review: Blog.com's website is down and been down for two days. It keep saying "Bad Gateway 502" and I can not access my blog on Blog.com. There is no way to contact Blog.com. I worry about my blog and I want them to get their website up, so I can take it down. I even contact US-CERT about this, because I'm afraid about this site is being attack by hackers. Also, I found out Blog.com website is down several times in the past. You can't email them a support ticket, because their website is down.Desired Settlement: They need to get their website back up as soon as possible and being down with "Bad Gateway 502" This is very upsetting and annoying to me that I can't access my blog, because their is down. Blog.com been down days and not giving anybody no explanation on what's wrong or what they're doing about this. I wanna deactivate my blog on Blog.com and go somewhere else.

Review: I have had a blog on blog.com for over 1 year. Over the last several months there have been periods of time where my blog was not accessible. I was frustrated but tried to be patient. For my blog, I purchased and paid to have a private domain with my blogs name as opposed to my domain.blog.com. This payment was confirmed on Oct 24, 2013 and is paid until Oct. 24, 2014. Since November 20th, I have been unable to connect to my private domain of www.theswayinghammock.com. I can only access my blog by going to www.theswayinghammock.blog.com.Blog.com published on their website that they were unable to directly reply to concerns and questions because they are a very small company. They have posted a FAQ to serve as their customer service. I finally found a way to file a "Help Request" and have filed 3 of them since November 20th with no resolution and no response.Desired Settlement: I want my private domain activated without the blog.com ending.I want a designated address and/or person I can contact if this happens again. My private domain is paid through Oct 2014, so I am hesitant to try moving companies until it's time to renew.If I do not receive assistance from Blog.com I will change company's, transfer my domain, and forfeit the fee that I have paid to blog.com for that service. This is by far the worst customer service I have ever received! Buy BEWARE!!

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Description: INTERNET SERVICES

Address: 501 Silverside Road, Suite 105, Wilmington, Delaware, United States, 19809

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