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Bloom Flowers and Gifts

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Bloom Flowers and Gifts Reviews (1)

Review: On approximately September 18, I order a boutineree and corsage for an upcoming dance. I was told I needed to prepay for the flowers, which came to $ 30 exclusive of sales tax ($22 for corsage & $8 boutineree.). On September 26 at around 10:30 am, I called the business to cancel the corsage as it was no longer needed. I was told it was a prepaid sale. I explained to her that I was aware that the service had not yet been performed since the dance was still two days away. She indicated the owner would need to be contacted and she would call me back that day. No phone call was received. I called Bloom again at 10:00 on September 27 to find out the status of my refund. I was told I could be issued a store credit, which I explained would be unacceptable since I do not regularly do business with them. She stated the owner would need to call me back. I indicated he should return my call that day since I have had to initiate each call. By 3:30 pm, I still had not heard for him. I contacted the florist a third time and was told he would be given the message. No phone call has been received. My problem with Bloom Flowers is that at no time was I told that prepayment was final payment and no refunds would be issued. I also take issue with the fact that no service has been performed for my $22 payment.Desired Settlement: I am only interested in Bloom Flowers issuing me a credit card refund in the amount of $22 since that is what I am out.

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Description: Florists - Retail, Florists (NAICS: 453110)

Address: 3316 SW I Street, Sarasota, Florida, United States, 34240


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