I wanted to take a minute to tell you of the great experience I had this morning with one of your service men I believe his name was “Ken”? I called because I had no heat, and my furnace was not getting any electricity, The gentleman I spoke with walked me through everything that could possibly be wrong with the furnaceAfter a bunch of troubleshooting he finally had me check the fuse in the emergency shut off at the top of my stairsIt ended up that the fuse was loose and once it was tightened the furnace was back up and runningI can’t thank this gentleman enough for has patience with me to figure out the problem and save myself the time and expense of a service call from your company or an electrician This man made my day and I truly appreciate it
I wanted to take a minute to tell you of the great experience I had this morning with one of your service men I believe his name was “Ken”? I called because I had no heat, and my furnace was not getting any electricity, The gentleman I spoke with walked me through everything that could possibly be wrong with the furnaceAfter a bunch of troubleshooting he finally had me check the fuse in the emergency shut off at the top of my stairsIt ended up that the fuse was loose and once it was tightened the furnace was back up and runningI can’t thank this gentleman enough for has patience with me to figure out the problem and save myself the time and expense of a service call from your company or an electrician This man made my day and I truly appreciate it