Blooming Days Floral & Gifts

This lady is crazy we do have a store front and there is a phone , she has called and harassed my staff over a $arrangement , we attempted delivery they were not home so some how that became my fault , then demanded a full refund after product was made and delivered once threatened to call
my shop ever hour one the hour she has been refunded No one ever said anything about the chamber of commerce People like her are dis honest and or the reason business can't make it She is a person that I would never do business with again and I recommend anyone who reads this to stay clear of her she was screaming in he phone so loud that everyone in the room could her people So sad that people order stuff and then don't want to pay Never think of the cost that it cost me to make and pay staff and deliver driver anyone can stop by the store all you have to do is be smart enough to use Google

This order was sent to us from another shop when we went to deliver we found out address was wrong the driver called and left several messages on the number we had for here returned to the shop we called the shop who sent them ttold them wrong address we left voice mails for a call back to get
the right address The shop said they would call the sender check address they called back had found out it was the wrong address So the next day we tried to deliver again she was not home so driver called and left another message We had gotten a called the next day from the other shop wanting to know about deliver we told them we tried again this time was not home told them we left another message the sender had her call the shop to find out we had the wrong number also So now we had to make a fresh one cause it had been three days of trying to reach her when delivered she said how beautiful they were We have a hour policy on the flowers as that is what we get from the wholesaler It was days later she brought them back said they were died she did not really want flowers she just wanted to give the sender there money back She went on to say she felt bad that she did not need the flowers Said the people sent her the flowers as a thank you because she went to help as there son had just killed him self I had my staff inform her that I was not going to refund as I had to make them twice and delivered them times We are a small business that cost me money to keep making and the gas to keep going outthere when this was not our fault we had all the wrong information in the start I feel bad that her friend lost there son I understand she does not want them to spend money but I did the job I was suppose to do I did say I would send a new another one which I did not have to do but I wanted her happy but when it came to it she just did not want the flowers I would be happy to fix the problem if this was our fault in this case she just does not want her friend to pay

Please take note of picture and detailed response to Blooming Days Floral refuse to reimburse.