[redacted] I can post your two proposals on here for you or I can resend them to you via emailThe first proposal, the work we preformed was the demo and installation of laminate flooring of the master bedroom floorAs well as the work for removing a back patio door and installing a new patio doorAll products purchased by you and installed by usThe remainder of the work was cancelled (demo of 2nd story bathroom ceiling where wood was present, bar counter-top and cabinet) due to you not knowing what tub and design of your bathroom you were wanting along with the counter-top So the full amount was not paid, only for the work that was completedYou had then contacted my office via email about continuing the projectYou had provided what you wanted doneI created a new proposal for you and you had signed it and returned it to usAll aspects of the new proposal were completedI had also deducted $from the total project which was $4,530, making the new total amount $4,Within the new proposal, I had added that you were going to receive a cabinet at no costThis was a gift from us to youI apologize that the cabinet was not what you wanted and yes we did discuss a final design on your cabinet and I had created a new proposal for that, still at no cost to youAll being said, I have no idea where your $refund is coming fromI am the owner of this businessI love the work that I do and enjoy meeting new people everydayI try to make people happy and always go above and beyond for all my clientsI try to offer all my clients different options in design and in ideasI sometimes will not charge my clients for small work, design changes or sometimes add-on's and surely have done one or two things for you which I know you are aware of and does not need to be mentionedThank you and have a great day.
***? I can post your two proposals on here for you or I can resend them to you via emailThe first proposal, the work we preformed was the demo and installation of laminate flooring of the master bedroom floorAs well as the work for removing a? back patio door and installing a new
patio doorAll products purchased by you and installed by usThe remainder of the work was cancelled (demo of 2nd story bathroom ceiling where wood was present, bar counter-top and cabinet) due to you not knowing what tub and design of your bathroom you were wanting along with the counter-top So the full amount was not paid, only for the work that was completedYou had then contacted my office via email about continuing the projectYou had provided what you wanted doneI created a new proposal for you and you had signed it and returned it to usAll aspects of the new proposal were completedI had also deducted $from the total project which was $4,530, making the new total amount $4,Within the new proposal, I had added that you were going to receive a cabinet at no costThis was a gift from us to youI apologize that the cabinet was not what you wanted and yes we did discuss a final design on your cabinet and I had created a new proposal for that, still at no cost to youAll being said, I have no idea where your $refund is coming fromI am the owner of this businessI love the work that I do and enjoy meeting new people everydayI try to make people happy and always go above and beyond for all my clientsI try to offer all my clients different options in design and in ideasI sometimes will not charge my clients for small work, design changes or sometimes add-on's and surely have done one or two things for you which I know you are aware of and does not need to be mentionedThank you and have a great day.?
[redacted] I can post your two proposals on here for you or I can resend them to you via emailThe first proposal, the work we preformed was the demo and installation of laminate flooring of the master bedroom floorAs well as the work for removing a back patio door and installing a new patio doorAll products purchased by you and installed by usThe remainder of the work was cancelled (demo of 2nd story bathroom ceiling where wood was present, bar counter-top and cabinet) due to you not knowing what tub and design of your bathroom you were wanting along with the counter-top So the full amount was not paid, only for the work that was completedYou had then contacted my office via email about continuing the projectYou had provided what you wanted doneI created a new proposal for you and you had signed it and returned it to usAll aspects of the new proposal were completedI had also deducted $from the total project which was $4,530, making the new total amount $4,Within the new proposal, I had added that you were going to receive a cabinet at no costThis was a gift from us to youI apologize that the cabinet was not what you wanted and yes we did discuss a final design on your cabinet and I had created a new proposal for that, still at no cost to youAll being said, I have no idea where your $refund is coming fromI am the owner of this businessI love the work that I do and enjoy meeting new people everydayI try to make people happy and always go above and beyond for all my clientsI try to offer all my clients different options in design and in ideasI sometimes will not charge my clients for small work, design changes or sometimes add-on's and surely have done one or two things for you which I know you are aware of and does not need to be mentionedThank you and have a great day.
***? I can post your two proposals on here for you or I can resend them to you via emailThe first proposal, the work we preformed was the demo and installation of laminate flooring of the master bedroom floorAs well as the work for removing a? back patio door and installing a new
patio doorAll products purchased by you and installed by usThe remainder of the work was cancelled (demo of 2nd story bathroom ceiling where wood was present, bar counter-top and cabinet) due to you not knowing what tub and design of your bathroom you were wanting along with the counter-top So the full amount was not paid, only for the work that was completedYou had then contacted my office via email about continuing the projectYou had provided what you wanted doneI created a new proposal for you and you had signed it and returned it to usAll aspects of the new proposal were completedI had also deducted $from the total project which was $4,530, making the new total amount $4,Within the new proposal, I had added that you were going to receive a cabinet at no costThis was a gift from us to youI apologize that the cabinet was not what you wanted and yes we did discuss a final design on your cabinet and I had created a new proposal for that, still at no cost to youAll being said, I have no idea where your $refund is coming fromI am the owner of this businessI love the work that I do and enjoy meeting new people everydayI try to make people happy and always go above and beyond for all my clientsI try to offer all my clients different options in design and in ideasI sometimes will not charge my clients for small work, design changes or sometimes add-on's and surely have done one or two things for you which I know you are aware of and does not need to be mentionedThank you and have a great day.?