Blount Plumbing Company, Inc. of Tallahassee

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.   The management at Benjamin Franklin Plumbing bent over backwards to ensure all of my issues were addressed.  ...

I was very impressed with their willingness to look within their own organization to get to the bottom of the issue and their openness to make internal changes to ensure a high level of service to their customers.   In pursuit of customer satisfaction, they  actually paid me a personal visit to understand the issue and ensure it is completely resolved.  I know of few businesses that have this level of commitment to customer support. The next time I have a plumbing issue I will call Benjamin Franklin, and highly recommend them to anyone in the [redacted] valley with plumbing needs. Regards, [redacted]Electronic Applications, Inc.Office Direct [redacted]Cell [redacted]

Benjamin Franklin Plumbing has issued a refund in the full amount of $69.00 as suggested by the client.The charge will be re-applied to the credit card that was charged. Depending on the clients bank these charges may not be available for a week or two?Please have the client check in with the bank...

or credit card company to see that a refund was initiated and to request a date the funds would be available? as all banks and credit card companies conduct business in many different ways and have different guidelines in which they process the refunds back to the clients account. Thank YouMont S[redacted]General Manager Benjamin Franklin Plumbing