Blue Ash Dental Group

Ms***We are very sorry you were unsatisfied with your experience at Blue Ash Dental Group Our office did the best to our ability to complete the request for your out of pocket expense by filing a pre determination for the procedure We are unable to tell you exactly what your insurance will pay until the claim is paid to us As we discussed even a pre-determination from your dental insurance company states that the information is strictly an estimateWe were unable to meet your expectations therefore the practice owner felt it would be best to part ways due to the confrontation that took place over the phone with office staffWe wish you the best and hope you can find a dentist that is able to give you exactly what you are expectingBlue Ash Dental Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [to end a business relationship based on only one side of the story is completely unacceptable to meI have repeatedly asked for [redacted] to return my calls so I can let him know my perspective on what happened with his office managerI have been ignored, both by [redacted] and by the office managerIt is very unprofessional to refuse to speak with me, and make a unilateral decision without any feedback from me whatsoever.] Regards, Linda Hull

Ms. [redacted]We are very sorry you were unsatisfied with your experience at Blue Ash Dental Group.  Our office did the best to our ability to complete the request for your out of pocket expense by filing a pre determination for the procedure.  We are unable to tell you exactly what your...

insurance will pay until the claim is paid to us.  As we discussed even a pre-determination from your dental insurance company states that the information is strictly an estimate. We were unable to meet your expectations therefore the practice owner felt it would be best to part ways due to the confrontation that took place over the phone with office staff. We wish you the best and hope you can find a dentist that is able to give you exactly what you are expecting. Blue Ash Dental Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[to end a business relationship based on only one side of the story is completely unacceptable to me. I have repeatedly asked for [redacted] to return my calls so I can let him know my perspective on what happened with his office manager. I have been ignored, both by [redacted] and by the office manager. It is very unprofessional to refuse to speak with me, and make a unilateral decision without any feedback from me whatsoever.]
Regards,
Linda Hull