Poor quality carpet installed versus poor quality labor install contractor involved with multiple subpar attempts at repair and refusal of guarantee
We built and moved into our house April/May Within the year of the punch list in our carpet was lifting in many areasThe Décor One company here in *** area sent a carpet repair contractor to fix the areasThis man showed up with a young boy and together they grabbed areas of carpet and just began stapling, without even moving furnitureThis was very suspicious to us, but we are not carpet installers/repairWithin months the carpet again was lifting even worse this timeWe again contacted Décor Carpet One and made them awareI believe the manager at that time was Chris *** We also dealt with a representative Matt *** in our homeThe evaluated the areas and I explained to Mr*** what the above repair man did the previous year and he explained to us that that was not acceptable nor the proper way to repair t
Poor quality carpet installed versus poor quality labor install contractor involved with multiple subpar attempts at repair and refusal of guarantee
We built and moved into our house April/May Within the year of the punch list in our carpet was lifting in many areasThe Décor One company here in *** area sent a carpet repair contractor to fix the areasThis man showed up with a young boy and together they grabbed areas of carpet and just began stapling, without even moving furnitureThis was very suspicious to us, but we are not carpet installers/repairWithin months the carpet again was lifting even worse this timeWe again contacted Décor Carpet One and made them awareI believe the manager at that time was Chris *** We also dealt with a representative Matt *** in our homeThe evaluated the areas and I explained to Mr*** what the above repair man did the previous year and he explained to us that that was not acceptable nor the proper way to repair t