Customer is correct, and had a manufacturer's warranty covered problem, with moisture inside double pane insulated glass on a sliding patio door, which we had originally installed in 2008. The manufacturer did send a new door, and we took too long getting the replacement door installed. The...
new door was picked up at the manufacturer's warehouse and installed within 48 hours of us receiving this notice. Many apologies. We will certainly try harder to complete these things in a more timely manor. Again, sorry for the delay, but glad to have the problem corrected for our customer.
Customer is correct, and had a manufacturer's warranty covered problem, with moisture inside double pane insulated glass on a sliding patio door, which we had originally installed in 2008. The manufacturer did send a new door, and we took too long getting the replacement door installed. The...
new door was picked up at the manufacturer's warehouse and installed within 48 hours of us receiving this notice. Many apologies. We will certainly try harder to complete these things in a more timely manor. Again, sorry for the delay, but glad to have the problem corrected for our customer.