Blue Daisy Art

Initial Business Response / [redacted] (1000, 8, 2015/11/12) */ At Advanced Body Scan we strive to not only meet the preventative health needs of our patients, but to exceed their expectations regarding our serviceThis patient did, under no duress, sign an agreement for services and was very happy and excited about it while she in our clinic and even laughing with her consultant as she was leavingAt no time did she indicate she did not want the services nor did she indicate or show any evidence of being under the influence of any type of medicationShe even took the time to call her father to discuss the plan with him prior to finalizing the purchase and received a full body scanShe is an educated adult and was fully cognitive of her choice to purchaseBy the time she decided to not honor her commitment, she had received the service (a $body scan)However, once she notified Advanced Body Scan the following day, we immediately processed her refundWe have scanned over 15,patients in Oklahoma and have a stellar reputation offering lifesaving scans that cannot be obtained anywhere else in the stateShe was never told she could not cancelQuite the opposite; she signed a piece of paper explaining her right to cancelFor her to state "Before I could say 'no', she had already run a credit check," is another statement, as she must personally fill out and sign an entire credit application to authorize her application for creditAgain, at no time did she hesitate or refuse to do soHer statement that we took advantage of her is very disappointing to us; as she is the one who agreed to purchase our service, received the service and then refused to payRegardless, we immediately issued a refund and cancelled her contractWe have alerted hundreds of Oklahomans to potential life threatening conditions and have consequently saved the lives of manyWe only hope that by filing such a negative and claim, she does not discourage others from being proactive in taking care of their health and receiving a potentially lifesaving scan Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/11/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am not happy with this response, I DID NOT call my father that night to go over it with himI told [redacted] I wanted to think about it and discuss it with himThat is not the truth, and I can pull phone records to show thatWhen they don't give you time to think on it that is a BIG RED FLAG to anyoneSecond of all I tried to tell her I didn't want to do it, as far as me being bubbly that is my personalityI am not a rude person, very seldom do you see me mad, I hide it wellThe salesman kept eyeing me telling me REALLY think about your health, I think your father would think it was a great dealThey did say they would cancel it the next day when I calledThey did forget to tell you they DID NOT refund the entire amountThey charged me $to my credit card to pay for the body scanThey sent a letter out explaining it had be cancelled, but HOWEVER after speaking with you, I agreed to only charge the corporate rate of $I spoke to the manager time on the phone, the other two times was through emailNone of this was mentionedI will enclose the emails for youI still haven't received my results from the $heart and lung scan I had done that I paid for in advanceI had the procedure done on the 30thWas told it would take 7-business daysI did not fill out an entire credit report application, I was told to sign these papersI told them I wanted to think about it, the salesman said just sign here its worth saving your lifeI am a walking billboard for this companyThen to top it off I got an email from the salesman upset with me about what was said and she was hurt I would lie about herI did not respond, I felt this was inappropriate she had no right to charge back at me in a emailI was told I could not cancel, then the salesman that had sent the email stated you may be charged a fee for your services according to Item #As to their response that they issued me full refund, they did not issue full refund for the product, he ended up charging $the corporate rate to my credit cardPlus I had already paid $for the heart and lung scanI am not filing a claim against themI have read reviews about them on other websites so this does not surprise me as to the attack back at meI want the $taken off my CC, and I have already contacted Care Credit to dispute itI sent them emails the manager sent stating I would have a FULL REFUND back on my card Thank you Final Business Response / [redacted] (4000, 15, 2015/12/07) */ A full refund has been issued and the patients contract has been cancelledThe patients results have been mailed

Attached

Initial Business Response /* (1000, 8, 2015/11/12) */
At Advanced Body Scan we strive to not only meet the preventative health needs of our patients, but to exceed their expectations regarding our service. This patient did, under no duress, sign an agreement for services and was very happy and...

excited about it while she in our clinic and even laughing with her consultant as she was leaving. At no time did she indicate she did not want the services nor did she indicate or show any evidence of being under the influence of any type of medication. She even took the time to call her father to discuss the plan with him prior to finalizing the purchase and received a full body scan. She is an educated adult and was fully cognitive of her choice to purchase. By the time she decided to not honor her commitment, she had received the service (a $2210 body scan). However, once she notified Advanced Body Scan the following day, we immediately processed her refund. We have scanned over 15,000 patients in Oklahoma and have a stellar reputation offering lifesaving scans that cannot be obtained anywhere else in the state. She was never told she could not cancel. Quite the opposite; she signed a piece of paper explaining her right to cancel. For her to state "Before I could say 'no', she had already run a credit check," is another false statement, as she must personally fill out and sign an entire credit application to authorize her application for credit. Again, at no time did she hesitate or refuse to do so. Her statement that we took advantage of her is very disappointing to us; as she is the one who agreed to purchase our service, received the service and then refused to pay. Regardless, we immediately issued a refund and cancelled her contract. We have alerted hundreds of Oklahomans to potential life threatening conditions and have consequently saved the lives of many. We only hope that by filing such a negative and false claim, she does not discourage others from being proactive in taking care of their health and receiving a potentially lifesaving scan.
Initial Consumer Rebuttal /* (3000, 10, 2015/11/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am not happy with this response, I DID NOT call my father that night to go over it with him. I told [redacted] I wanted to think about it and discuss it with him. That is not the truth, and I can pull phone records to show that. When they don't give you time to think on it that is a BIG RED FLAG to anyone. Second of all I tried to tell her I didn't want to do it, as far as me being bubbly that is my personality. I am not a rude person, very seldom do you see me mad, I hide it well. The salesman kept eyeing me telling me REALLY think about your health, I think your father would think it was a great deal. They did say they would cancel it the next day when I called. They did forget to tell you they DID NOT refund the entire amount. They charged me $850 to my credit card to pay for the body scan. They sent a letter out explaining it had be cancelled, but HOWEVER after speaking with you, I agreed to only charge the corporate rate of $850. I spoke to the manager 1 time on the phone, the other two times was through email. None of this was mentioned. I will enclose the emails for you. I still haven't received my results from the $60 heart and lung scan I had done that I paid for in advance. I had the procedure done on the 30th. Was told it would take 7-10 business days. I did not fill out an entire credit report application, I was told to sign these papers. I told them I wanted to think about it, the salesman said just sign here its worth saving your life. I am a walking billboard for this company. Then to top it off I got an email from the salesman upset with me about what was said and she was hurt I would lie about her. I did not respond, I felt this was inappropriate she had no right to charge back at me in a email. I was told I could not cancel, then the salesman that had sent the email stated you may be charged a fee for your services according to Item #10. As to their response that they issued me full refund, they did not issue full refund for the product, he ended up charging $850 the corporate rate to my credit card. Plus I had already paid $60 for the heart and lung scan. I am not filing a false claim against them. I have read reviews about them on other websites so this does not surprise me as to the attack back at me. I want the $850 taken off my CC, and I have already contacted Care Credit to dispute it. I sent them emails the manager sent stating I would have a FULL REFUND back on my card.
Thank you.
Final Business Response /* (4000, 15, 2015/12/07) */
A full refund has been issued and the patients contract has been cancelled. The patients results have been mailed.