Blue Dream Pool & General Construction, Inc.

Review: I obtained Blue Dream Pools' services for a fiberglass pool in September of 2012. They received in November 2012 50% of the contract price quoted. According to the contract, Blue Dreams had four weeks from installing the pool to complete the job. They installed the pool late February. Today is 7/22/22013 and the job has not been completed. I have called hundreds of times and get lied too repeatedly. I get all kind of excuses form deaths in the family to weather issues why the project is not completed. I do not have a fence to protect my property which is part of contracted. My land has trenches and has not been graded. My property has been destroyed and when I mentioned it to the owner [redacted], He suggested to me that I should get a landscaper. I believe he destroyed my property that its his responsibility to hire a landscaper if he can't fix it himself. The summer is almost done and I have not been able to enjoy my investment. Furthermore, I get screamed at from the service manager to the owner, [redacted].Desired Settlement: I need the job to be finished immediately or for Blue Dream Pools to get someone to finish the bad job they started. They need to fix the damages on my property and put up the fence paid for. They need to clean the pool properly and thoroughly, because there are rocks, concrete particles and green stuff growing in the pool they had me pay for filling it.

Thank you

Before we had Blue Dream Pools/Hikment refinish our pool, I looked online for comments and I must admit that they were mixed but there were mixed reviews about most pool companies. Yes, they started to project later than promised (resurfacing, replumbing, new coping)), and it took much longer than promised, not because of the amount of work but there were weeks at a time when there would be no one working on the pool. When they were done, the pool looked beautiful, it really did but then we realized that something that had not had a problem before now did! At this point there was nothing that they could do about it. Strike one. When we opened the pool for the following season at least a third of the tiles were now at the bottom of the pool. To his credit, he came back and fixed them. Year to when we opened the pool at least a third of the tiles were at the bottom of the pool (yes again). To his credit, he came back and had another company reinstall them. After opening the pool the third year......well, you can guess where the tiles were, and to his credit he came back to fix them AGAIN!. These past couple of years the tiles are still there but the grout between the coping and the tiles has come off in large chunks. We don't even bother to call any more because...well.