Blue Egg Realty Corp

First, the client has received a full refund on 3/*/and a proof of the refund was emailed to them that daySo, we feel this complaint should have never been submittedNot to mention that the person who submitted this complaint is not even the applicant, but the guarantor of the applicant who currently resides in France and planning to move to NYCSecond, we didn't "wait" days to respond to the clientWe have been in touch with the client on a regular basis, so there is no need to make it sound as we had ignored the client for daysCollecting paperwork by the brokerage from the clients and a final review by the actual Landlord could take several daysIt took the clients several days to submit all their paperwork, and couple of more days for the Landlord to review the filePlus, there was a weekend in betweenThird, we didn't advertise the priceThe asking price was $for IMMEDIATE lease start date, while the applicant applied on early March to a VACANT UNIT and wanted to start the lease only the [redacted] of April, which was weeks awayThis is NYC and apartments don't usually stay on the market too long, especially if it is a good dealTo expect a Landlord to wait more weeks for a client (while the apartment is vacant) and provide it for the same price is a to ask the Landlord to lose moneyTherefore, the Landlord asked for $extra for a postponed lease start date of April ***Otherwise, he wanted $for a March [redacted] lease dateSince the client refused, their initial deposit of $has been fully refunded, and as a courtesy their processing fees of $(which were technically non-refundable) were refunded hours laterTo summarize, it is very easy to go online and write bad reviews on companies without any consideration to one's own actionsWe didn't refuse to pay the client any money back, but on the contrary, we refunded their non-refundable processing fees out of courtesyThe only loss of money was ours; after the credit checks costs, background check costs, and wire transfer costsWe do hope the client found an apartment to their satisfaction and we wish them all the bestBest regards, Blue Egg Realty