Blue Heron Pools

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Dear [redacted] : We sincerely apologize for the confusion We are reaching out today to refund your tickets Thank you for reaching out and giving us the opportunity to make this right for you Foxwoods is grateful for your loyalty

From: *** *** Sent: Wednesday, November 22, 8:AM To: *** Subject: complaint *** resolved Thank you for your help in this matterIt has been resolved with a satisfactory outcome *** ***

The weather cancellation policy is listed online and in the reservation BEFORE processing the purchase- See below verbiage directly from the website FAQ'sThe voucher can be gifted or used anytime in the futureThe guest was given a courtesy call the day before to give them a heads up, and an
email that wasn't openedWe do our best to inform the guest if there is bad weather to coordinate another time. What if there is bad weather?If you are unable to participate due to bad weather, then a voucher to return in the future will be supplied via emailYou can easily reschedule online

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

*** *** *** *** Sent: Wednesday, September 14, 8:AM To: *** Subject: Complaint ID: 1*** Attention Revdex.com: This is to notify you that I have received the credit from Foxwoods. I should point out that it
took a Revdex.com claim in order to get them to give me the credit I was due. I truly believe that Foxwoods is guilty of *** *** *** relating to that intentional inflation of credit card transactions. I am very willing to further discuss the reasons should you have interest Thank you for your assistance in getting Foxwoods to respond and to do the right thing *** ***

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*** *** *** *** *** *** **
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*** *** *** I have been contacted by management and am satisfied with the outcomeHow fo I close out this claim

Dear [redacted]: We sincerely apologize for the confusion.  We are reaching out today to refund your tickets.  Thank you for reaching out and giving us the opportunity to make this right for you.  Foxwoods is grateful for your loyalty.

This is the email sent to Mrs[redacted]:Mrs[redacted],
First, I hope you and your husband are beginning to feel
better.
I am sorry you were unable to stay with us due to your
illness yesterday.  I did receive your
email written to the Revdex.com.
I have...

reached out to [redacted] to authorize the reversal of
charges for yesterday’s reservation.  As
the campaign with [redacted] has already ended I would not be able to move you to
a different night.
You will need to contact [redacted] at ###-###-#### in order
to have the actual charges reimbursed to you.
Please let me know if we can be of further assistance.
Thank you and speedy recovery!