Blue Light Auto Sales, LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have dete**ined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The paint had some touch up to be done (THIS HAS ALSO BEEN TAKEN CARE OF) - we sub contracted our painting to a long time local painting companyAll they do is paintingThe owner had sent a person to inspect the property before we were completed and gave us a list of touch ups before we said we were a 100% completeWe all know touch up are done at the very endThese have been completed since then [redacted] the contractor told me on 2/20/the work was complete and I sent a cleaning lady on 2/22/to clean the house and cost me $ I have proof to show that he said it was doneOn 2/23/ I sent my agent to look at the house so he can list it that week and that is when I learned about their unacceptable workmanshipI did contact them and send them picturesThey said they will repair and a week later they told they took care of all the repairsWhen I sent my inspection guy with [redacted] license we found out they did not take care of the items of the repairs that they said they took care of I contact them again and that is when I had to file a complaint with Revdex.com.Drywall has different textures/ not repaired- this is an older home and there are some inconsistencies with the textureBefore we started, we askedthe realtor if we could re texture the entire home and she said that would not fit in the budgetWe only charged the owner for one drywall repairby the laundry door and that was completed with texture to match that particular wallShe was not charged to retexture the walls or for multiple YOU CHARGED $FOR PAINT FOR SQ FT HOMEYOU NEVER INFO**ED ME WHAT YOU DISCUSSED WITH THE AGENTWHEN YOU GOT HIRED THE AGENT WAS NOT WORKING FOR MEYOU HAD OBLIGATION TO ME TO LET ME KNOW WHAT YOU DISCUSSED WITH THE AGENTYOU CHARGED $FOR ITTHE COST OF PAINT, PRIME, TEXTURE FOR THE SQ FT HOME IS $YOU KNOW IT.drywall repairsThe AGENT who introduce me to this company was not working for me at the time I hired Finesse ConstructionI let them know that and my communication was with the contractor directlyI added more items that need to be taken care of that the agent did not recommendI made that clear to the contractorPER INVOICE YOU CHARGED FOR DRY WALL REPAIRS, NOT JUST ONE DRY WALL.PS: note that the house had multiple colors throughout and lots of grafity which required coats of primer and top coats of paint in order to get rid of itThat was explained and understood prior commencement of work and signing of agreement of scope THAT'S WHY I HIRED YOU, BECAUSE THE HOUSE IS OLD AND NEEDED WORKThe charge for the paint is $for sq ft homeThe invoice does not state for one coat or contractor did not advise the home need coats of prime and coats of paintWhen I hire a professional contractor who charged $for sq ft home I expect a good jobBathroom grout is orange- it is not orangeI believe the color is butter creamwe had to replace a cracked tile and they grouted a little too soon and the reaction with thinset made color changeThis has been taken care of as wellUneven floors and broken tiles- she has pointed out one chipped tileThis may have been from the cleaners but wither way it has been replaced since then(TAKEN CARE OF).Carpets- the carpet is new and the pad is newThis is not top dollar carpet or pad She was not charged for anything but basicPainted over bad siding- there are some areas of siding that are beginning to age at the very bottom next to the ground but to replace that would have added another $to the original budget and again the realtor said not to do anything to the exterior except paintThe owner signed the contract knowing we were not doing anything besides exterior paint and she was only charged for exterior paint, AS AGREED UPON CONTRACTThe exterior paint was added after the original bid and invoiceI asked the contractor to paint the exteriorI did not know about the damage sidingAs a professional construction contractor, he had to let me know about the condition of the siding and I would rather repair the siding than paint the exteriorI hired them for their expertiseI could have hired a handyman to do the job they didCHEAPER The work they did is not professional I have pictures to proveVINYL( NOT BAD) backsplash- this item was added at the end of the project and the owner picked out the product from Home DepotWe have documentation toprove this We simply went off her orders and purchased and installed the productIf she wanted specifically glass she should have stated thatWe have since replaced the backsplash with another one of her choices and OWNER was happy(TAKEN CARE OF)I GAVE THEM AN IDEA OF THE COLOR FOR THE BACKSPLASH NOT VINYL OR PLASTIC THEY COULD HAVE PUT IN MOSAIC GLASS OR TILE THE SAME COLOR PER CONTRACT THEY HAVE TO PUT GLASS MOSAIC GLASS NOT VINYL WHY DID THEY CHOOSE THE VINYL? BECAUSE I WILL NEVER FIND OUT BECAUSE I LIVE IN CA They don’t have ETHICS.this is glass this vinyl The cost of the project was 28,This includes a complete interior demo, new kitchen with granite and stainless steel appliances, new bathrooms, new flooring (over sq ft of tile), all new light fixtures, fans etcthis is not out of line USED THE CHEAPEST QUALITLY AND CHEAPEST MATERIALPRICE IS OUT OF LINELOOK PICTURES BELOWFEW OF MANY I HAVEWe have tried multiple times to make this customer happy and we encouraged her to meet with us in person at the end of the job to do a walkthru but she has not left CA She is only getting her info from the listing agentWe have explained that she was only charged for items that we completed and that if she wants other items done that were not in the scope to let us know iere-texture, wood siding replacement etc THE PROBLEM WITH THIS COMPANY IS THAT I LIVE IN CATHEY THOUGHT I WILL JUST PAY THEM THE FINAL PAYMENT WITHOUT INSPECTING THE PROPERTYTHEY THOUGHT THEY WILL GET AWAY WITH THATI HAVE A LICENSED CONTRACTOR WHO KNOWS ABOUT THE BUSINESS OF CONTSTRUCTION NOT AGENT WHO INSPECTING THE PROPERTYI DON'T NEED TO BE IN AZ TO INSPECTI HAVE SOMEONE WHO KNOW MORE THAN METHAT IS VALUABLE I SENT THEM ALL THE PICTURES AND THEY HAVE THE PICTURESTHEY THOUGHT THEY WILL GET AWAY WITH THAT BECAUSE I LIVE IN CAUNETHICAL COMPANYLOOKTHE PICTURES BELOWTHERE ARE MORE THEY HAVE ALL OF THEMALL THE PICTURES THEY HAVE AND THE ONES BELOW IS WITHIN THE SCOPE OF THECONTRACTWHEN YOU DO DRYWALL REPAIRS YOU HAVE TO TEXTURE, PRIME AND PAINTNO EXCEPTIONCOPY OF THE INVOICE FOR THE DRYWALL INCASE YOU FORGOT Description Qty Rate Disclaimer Total INTERIOR: Home to be scraped clean of popcorn and re-textured (*realtors sub) $ Drywall repairs $ Paint interior toned plus bonus room and garage $ Demo both bathrooms, move wall between them to createWe are a very reputable company and have beenremodeling homes in the valley for over years and plan on doing thisfor another We have always stood behind our services PROUDLY and havealways provided warranty services promptlyWe have no intention of tryingto mislead anyoneOur prices are very fair and we do not have anyhidden costs!We plan to always provide the best customerservice and follow through to make sure our customers are happy and satisfiedwith the services we provideFew pictures of theirworkThere are more Regards, [redacted]

In our response to customer complaint ( [redacted] ):NOTE: all items we have been contracted to do (per our scope agreement) have been taken care of and been completed to satisfaction.WE were first brought on to this project by the owners realtor, when we perfo**ed a walk-thru the realtor started with the info**ation that theowner only had 20k to upgrade the house and that we needed to spread it out as much as possibleOnly bid the necessary items that she(realtor) pointedoutWe agreed but once the walk thru was complete, we did mention a list of items that should be addressedWe were then contacted by the owner (***) who lives in CaliforniaShe stated that she fired the realtor but still wanted us to do the workShe thenmade some adjustments to our bid and returned the signed contractOnce we received a deposit we went over finishes almost daily until the end of the project.Below is a response/rebuttal to each commend in her statement.Cabinets are used- the cabinets are not used and were built here in ArizonaOur cabinet maker did make a few mistakes but we agreedto repair them(THIS PROBLEM HAS BEEN TAKEN CARE OF)When his repairs were made our company told subcontractor they are notacceptable and he is currently building new ones, which the owner is aware of.Cheap blinds and ceiling fans-the owner was given options for this basic (mini blinds- aluminum- per invoice) or upgraded (2" Faux)She choose the basic and we have documentation to prove itThe fans and blinds material came to $plus tax leaving us around $to pick up the material, have it custom cut, and to installThe installationis done from a latter so I don’t think the price is anywhere out of lineThe paint had some touch up to be done (THIS HAS ALSO BEEN TAKEN CARE OF) - we sub contracted our painting to a long time local painting companyAll they do is paintingThe owner had sent a person to inspect the property before we were completed and gave us a list of touch ups before we said we were a 100% completeWe all know touch up are done at the very endThese have been completed since thenDrywall has different textures/ not repaired- this is an older home and there are some inconsistencies with the textureBefore we started, weasked the realtor if we could re texture the entire home and she said that would not fit in the budgetWe only charged the owner for one drywall repairby the laundry door and that was completed with texture to match that particular wallShe was not charged to retexture the walls or for multipledrywall repairsPS: note that the house had multiple colors throughout and lots of grafity which required coats of primer and top coats of paint in order to get rid of itThat was explained and understood prior commencement of work and signing of agreement of scope.Bathroom grout is orange- it is not orangeI believe the color is butter creamwe had to replace a cracked tile and they grouted a little too soon and the reaction with thinset made color changeThis has been taken care of as well.Uneven floors and broken tiles- she has pointed out one chipped tileThis may have been from the cleaners but wither way it has been replacedsince then(TAKEN CARE OF).Carpets- the carpet is new and the pad is newThis is not top dollar carpet or pad She was not charged for anything but basicPainted over bad siding- there are some areas of siding that are beginning to age at the very bottom next to the ground but to replace thatwould have added another $to the original budget and again the realtor said not to do anything to the exterior except paintThe owner signed thecontract knowing we were not doing anything besides exterior paint and she was only charged for exterior paint, AS AGREED UPON CONTRACT.Bad backsplash- this item was added at the end of the project and the owner picked out the product from Home DepotWe have documentation toprove this We simply went off her orders and purchased and installed the productIf she wanted specifically glass she should have stated thatWe havesince replaced the backsplash with another one of her choices and OWNER was happy(TAKEN CARE OF)The cost of the project was 28,This includes a complete interior demo, new kitchen with granite and stainless steel appliances, newbathrooms, new flooring (over sq ft of tile), all new light fixtures, fans etcthis is not out of line We have tried multiple times to make this customer happy and we encouraged her to meet with us in person at the end of the job to do a walkthru but she has not left CA She is only getting her info from the listing agentWe have explained that she was only charged for items that wecompleted and that if she wants other items done that were not in the scope to let us know iere-texture, wood siding replacement etc We are a very reputable company and have been remodeling homes in the valley for over years and plan on doing this for another We have always stood behind our services PROUDLY and have always provided warranty services promptlyWe have no intention of trying to mislead anyoneOur prices are very fair and we do not have any hidden costs!We plan to always provide the best customer service and follow through to make sure our customers are happy and satisfied with the services we provideIf there is anything else I can help you with please feel free to contact me directly.Best regards, [redacted]

Hi Marie,We have been in continuous communication with the client and have made sure we got back with her in regards to every issue (per our contract) she has notified us about.As of now we have taken care of all her punch items and made sure to take pics of it for future needs.Although there are or issues she states she needs done, which are not part of our contractOne being the texturing of the entire house, which would have costed a lot of money, that she didn’t have to spend on the projectThe other being the rotted siding which was pointed out to her and she opted not to replace it.As of now we are meeting the registrar of contractor onsite for inspection of our work on April 28th.We have notified the client to allow for access of the property, which she has placed on lockbox a couple of weeks ago and would not allow us onsite access any longer.We have been tried to go above and beyond to make sure she is pleased with the finished product and will continue to do so if the registrar of contractors tells us to.We have sent you the contract and can provide communication documents to show our commitment to customer service.Please advise if you need anything further.Thank you much,*** ***Finesse Construction LLCFinesse Property Services LLCRRO- Registered Roof Observer- Reg# ***AZ LIC#: roc#***, roc#***CA LIC# *** / CO LIC# ***UT LIC# *** / TX LIC# ***OK LIC# *** ** *** *** *** | *** *** ** *** * *** ***Scottsdale, AZ | Allen, TX 75013P:###-###-#### | ###-###-####C:###-###-#### | ###-###-####F:###-###-#### | ###-###-####**@finesseconstruction.comwww.FinessePropertyServices.com

Issues per complaint:1) Roof leak in one of the units- Finesse response: we have apologized multiple times to the Owner in regards to not responding to his emailsunfortunately his emails were all falling in my junk mail and I was not able to see anything coming inI never got a phone call
from the Owner either in regards to the issueI have, since, spoken to the Owner directly and have asked that he call me directly on my cell phone when any issues arise in the future so I can remedy promptlyI have also explained the email situation and have since added his email to my system so it wont kick it to Junk Mail again.I have been in touch with *** *** and his property manager *** in regards to the roof leak and it has been taken care of Promptlythe leak was coming in from the Exhaust Cap/Duct which was bent and/or slightly open and water was coming in from the duct down into the vent (no water damage was present in the unit)Tenant is happy and knows we cured the issue within minutes of arrivalWe have also gottenemail response from *** *** and/or *** (manager) thanking us for taking care of the issue.This issue has been resolved.2)Third AC Damage: Finesse Response: we have performed work on the property months before the AC froze upNormally when you damage an AC line (as per *** *** pictures) the line will leak out freon within a couple of daysThe corrective method of repair would be to recharge the AC Unit and NOT replace the AC UnitWhich would be a charge of approx $400.There are many reasons Finesse would not be to blame for AC damage includingnot limited to: aamount of time it took the Freon to leak was months after finished productNormally it takes a couple of days with such a size of hole, for the freon to leak out completelyWhy did we only hear from the Owner Months after we were completed with the work? Keep in mind at time of completion only unit was vacant per previous owner and it was around summer (project date - May 5th 2014). bat completion of project we inspected the roof with current Owner and no issues including AC leakage were found(there was only empty unit which we found a leak later, mentioned by *** ***, which Finesse remedied promptly without questions). cthe pictures of the damage to the copper line (by *** ***) does not match how a roofer would damage the lineThe picture has a break on top of the line close to the AC unit, which when tearing off a roof, mainly around the AC units, roofers use a shovel in a very low (sweeping) angle which would damage the line more to the sides and not on very topIf we kicked the line it wouldnt have a hole on the pipe either, it would just be slightly bent, which most units on the building, if not all, are already bent from years of AC work/maintenance. dthere is no overview picture showing the damaged unit on the picture was actually on his building, only close up shots of the copper line damaged. eour contract indicates our warranty work will not commence until we are paid in full for amounts owedAs of today we have not been paid and therefore there is currently no warranty on the building for our work per our contract. four warranty per our contract with previous Owner is non-transferable Even though we are under no current contractual obligations with *** *** we have gone above and beyond to help him with any leaks and issues and plan on continuing to do so in order to strengthen our business relation for future projectsWe want to make sure we provide the best customer service and resolve and miscommunication issues in order a future relation with *** *** and his companyWe will be more than glad to help *** *** with any issues with our workmanship, to be the best of our abilities and will work hard to better our customer service response time in order to avoid future issuesIF there are and questions/concerns please feel free to contact me at anytime directly.Thanks much for your time,*** ***Finesse Construction LLC

In our response to customer complaint  ([redacted]):NOTE: all items we have been contracted to do (per our scope agreement) have been taken care of and been completed to satisfaction.WE were first brought on to this project by the owners realtor, when we perfo**ed a walk-thru the...

realtor started with the info**ation that theowner only had 20k to upgrade the house and that we needed to  spread it out as much as possible. Only bid the necessary items that she(realtor) pointedout. We agreed but once the walk thru was complete, we did mention a list of items that should be addressed. We were then contacted by the owner ([redacted]) who lives in California. She stated that she fired the realtor but still wanted us to do the work. She thenmade some adjustments to our bid and returned the signed contract. Once we received a deposit we went over finishes almost daily until the end of the project.Below is a response/rebuttal to each commend in her statement.Cabinets are used- the cabinets are not used and were built here in Arizona. Our cabinet maker did make a few mistakes but we agreedto repair them. (THIS PROBLEM HAS BEEN TAKEN CARE OF). When his repairs were made our company told subcontractor they are notacceptable and he is currently building new ones, which the owner is aware of.Cheap blinds and ceiling fans-the owner was given 2 options for this basic (mini blinds- aluminum- per invoice) or upgraded (2" Faux). She choose the basic and we have documentation to prove it. The fans and blinds material came to $472 plus tax leaving us around $300 to pick up the material, have it custom cut, and to install. The installationis done from a latter so I don’t think the price is anywhere out of line. The paint had some touch up to be done (THIS HAS ALSO BEEN TAKEN CARE OF) - we sub contracted our painting to a long time local painting company. All they do is painting. The owner had sent a person to inspect the property before we were completed and gave us a list of touch ups before we said we were a 100% complete. We all know touch up are done at the very end. These have been completed since then. Drywall has different textures/ not repaired- this is an older home and there are some inconsistencies with the texture. Before we started, weasked the realtor if we could re texture the entire home and she said that would not fit in the budget. We only charged the owner for one drywall repairby the laundry door and that was completed with texture to match that particular wall. She was not charged to retexture the walls or for multipledrywall repairs. PS: note that the house had multiple colors throughout and lots of grafity which required 2 coats of primer and 2 top coats of paint in order to get rid of it. That was explained and understood prior commencement of work and signing of agreement of scope.Bathroom grout is orange- it is not orange. I believe the color is butter cream. we had to replace a cracked tile and they grouted a little too soon and the reaction with thinset made color change. This has been taken care of as well.Uneven floors and broken tiles- she has pointed out one chipped tile. This may have been from the cleaners but wither way it has been replacedsince then. (TAKEN CARE OF).Carpets- the carpet is new and the pad is new. This is not top dollar carpet or pad.  She was not charged for anything but basic. Painted over bad siding- there are some areas of siding that are beginning to age at the very bottom next to the ground but to replace thatwould have added another $2000 to the original budget and again the realtor said not to do anything to the exterior except paint. The owner signed thecontract knowing we were not doing anything besides exterior paint and she was only charged for exterior paint, AS AGREED UPON CONTRACT.Bad backsplash- this item was added at the end of the project and the owner picked out the product from Home Depot. We have documentation toprove this.  We simply went off her orders and purchased and installed the product. If she wanted specifically glass she should have stated that. We havesince replaced the backsplash with another one of her choices and OWNER was happy. (TAKEN CARE OF)The cost of the project was 28,000. This includes a complete interior demo, new kitchen with granite and stainless steel appliances, 2 newbathrooms, new flooring (over 900 sq ft of tile), all new light fixtures, fans etc. this is not out of line.  We have tried multiple times to make this customer happy and we encouraged her to meet with us in person at the end of the job to do a walkthru but she has not left CA.   She is only getting her info from the listing agent. We have explained that she was only charged for items that wecompleted and that if she wants other items done that were not in the scope to let us know ie.. re-texture, wood siding replacement etc.  We are a very reputable company and have been remodeling homes in the valley for over 10 years and plan on doing this for another 20. We have always stood behind our services PROUDLY and have always provided warranty services promptly. We have no intention of trying to mislead anyone. Our prices are very fair and we do not have any hidden costs!We plan to always provide the best customer service and follow through to make sure our customers are happy and satisfied with the services we provide. If there is anything else I can help you with please feel free to contact me directly.Best regards,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have dete**ined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The paint had some touch up to be done (THIS HAS ALSO BEEN TAKEN CARE OF) - we sub contracted our painting to a long time local painting company. All they do is painting. The owner had sent a person to inspect the property before we were completed and gave us a list of touch ups before we said we were a 100% complete. We all know touch up are done at the very end. These have been completed since then.  [redacted] the contractor  told me on 2/20/15 the work was complete and I sent a cleaning lady on 2/22/15 to clean the house and cost me $130.  I have proof to show that he said it was done. On 2/23/15  I sent my agent to look at the house so he can list it that week and that is  when I learned  about their unacceptable workmanship. I did contact them and send them pictures. They said they will repair and a week later they told they took care of all the repairs. When I sent my inspection guy with [redacted] license we found out they did not take care of the items of the repairs that they said they took care of . I contact them again and that is when I had to file a complaint with Revdex.com.Drywall has different textures/ not repaired- this is an older home and there are some inconsistencies with the texture. Before we started, we askedthe realtor if we could re texture the entire home and she said that would not fit in the budget. We only charged the owner for one drywall repair. by the laundry door and that was completed with texture to match that particular wall. She was not charged to retexture the walls or for multiple.   YOU CHARGED $3500 FOR PAINT FOR 1400 SQ FT HOME. YOU NEVER INFO**ED ME WHAT YOU DISCUSSED WITH THE AGENT. WHEN YOU GOT HIRED THE AGENT WAS NOT WORKING FOR ME. YOU HAD OBLIGATION TO ME TO LET ME KNOW WHAT YOU DISCUSSED WITH THE AGENT. YOU CHARGED $3500 FOR IT. THE COST OF PAINT, PRIME, TEXTURE FOR THE 1400 SQ FT HOME IS $1700. YOU KNOW IT.drywall repairs. The AGENT who introduce me to this company was not working for me at the time I hired Finesse Construction. I let them know that and my communication was with the contractor directly. I added more items that need to be taken care of that the agent did not recommend. I made that clear to the contractor. PER INVOICE YOU CHARGED FOR DRY WALL REPAIRS, NOT JUST ONE DRY WALL.PS: note that the house had multiple colors throughout and lots of grafity which required 2 coats of primer and 2 top coats of paint in order to get rid of it. That was explained and understood prior commencement of work and signing of agreement of scope.  THAT'S WHY I HIRED YOU, BECAUSE THE HOUSE IS OLD AND NEEDED WORK. The charge for the paint is $3500 for 1400 sq ft home. The invoice does not state for one coat or contractor did not advise the home need 2 coats of prime and 2 coats of paint. When I hire a professional contractor who charged $3500 for 1400 sq ft home I expect a good job. Bathroom grout is orange- it is not orange. I believe the color is butter cream. we had to replace a cracked tile and they grouted a little too soon and the reaction with thinset made color change. This has been taken care of as well. Uneven floors and broken tiles- she has pointed out one chipped tile. This may have been from the cleaners but wither way it has been replaced since then. (TAKEN CARE OF).Carpets- the carpet is new and the pad is new. This is not top dollar carpet or pad.  She was not charged for anything but basic. Painted over bad siding- there are some areas of siding that are beginning to age at the very bottom next to the ground but to replace that would have added another $2000 to the original budget and again the realtor said not to do anything to the exterior except paint. The owner signed the contract knowing we were not doing anything besides exterior paint and she was only charged for exterior paint, AS AGREED UPON CONTRACT. The exterior paint was added after the original bid and invoice. I asked the contractor to paint the exterior. I did not know about the damage siding. As a professional construction contractor, he had to let me know about the condition of the siding and I would rather repair the siding than paint the exterior. I hired them for their expertise. I could have hired a handyman to do the job they did. CHEAPER.  The work they did is not professional.  I have pictures to proveVINYL(  NOT BAD) backsplash- this item was added at the end of the project and the owner picked out the product from Home Depot. We have documentation toprove this.  We simply went off her orders and purchased and installed the product. If she wanted specifically glass she should have stated that. We have since replaced the backsplash with another one of her choices and OWNER was happy. (TAKEN CARE OF). I GAVE THEM AN IDEA OF THE COLOR  FOR THE BACKSPLASH NOT VINYL OR PLASTIC.  THEY COULD HAVE PUT  IN MOSAIC GLASS OR TILE  THE SAME COLOR PER CONTRACT THEY HAVE TO PUT GLASS MOSAIC GLASS.  NOT VINYL WHY DID THEY CHOOSE THE VINYL?  BECAUSE I WILL NEVER FIND OUT BECAUSE I LIVE IN CA.  They don’t have ETHICS.this is glass                          this vinyl The cost of the project was 28,000. This includes a complete interior demo, new kitchen with granite and stainless steel appliances, 2 new bathrooms, new flooring (over 900 sq ft of tile), all new light fixtures, fans etc. this is not out of line.  USED THE CHEAPEST QUALITLY AND CHEAPEST MATERIAL. PRICE IS OUT OF LINE. LOOK PICTURES BELOW. FEW OF MANY I HAVEWe have tried multiple times to make this customer happy and we encouraged her to meet with us in person at the end of the job to do a walkthru but she has not left CA.   She is only getting her info from the listing agent. We have explained that she was only charged for items that we completed and that if she wants other items done that were not in the scope to let us know ie.. re-texture, wood siding replacement etc.  THE PROBLEM WITH THIS COMPANY IS THAT I LIVE  IN CA. THEY THOUGHT I WILL JUST PAY THEM THE FINAL PAYMENT WITHOUT INSPECTING THE PROPERTY. THEY THOUGHT THEY WILL GET AWAY WITH THAT. I HAVE A LICENSED CONTRACTOR WHO KNOWS ABOUT THE BUSINESS OF CONTSTRUCTION NOT AGENT WHO INSPECTING THE PROPERTY. I DON'T NEED TO BE IN AZ TO INSPECT. I HAVE SOMEONE WHO KNOW MORE THAN ME. THAT IS VALUABLE.  I SENT THEM ALL THE  PICTURES AND THEY HAVE THE PICTURES. THEY THOUGHT THEY WILL GET AWAY WITH THAT BECAUSE I LIVE IN CA. UNETHICAL COMPANY. LOOKTHE PICTURES BELOW. THERE ARE MORE . THEY HAVE ALL OF THEM. ALL THE PICTURES THEY HAVE AND THE ONES BELOW IS WITHIN THE SCOPE OF THECONTRACT. WHEN YOU DO DRYWALL REPAIRS YOU HAVE TO TEXTURE, PRIME AND PAINT. NO EXCEPTION. COPY OF THE INVOICE FOR THE DRYWALL INCASE YOU FORGOT.                       Description Qty Rate Disclaimer Total                       INTERIOR:                       Home to be scraped clean of popcorn and re-textured                       (*realtors sub) $652                       Drywall repairs $125                       Paint interior 2 toned plus bonus room and garage $3500                     Demo both bathrooms, move wall between them to createWe are a very reputable company and have beenremodeling homes in the valley for over 10 years and plan on doing thisfor another 20. We have always stood behind our services PROUDLY and havealways provided warranty services promptly. We have no intention of tryingto mislead anyone. Our prices are very fair and we do not have anyhidden costs!We plan to always provide the best customerservice and follow through to make sure our customers are happy and satisfiedwith the services we provide. Few pictures of theirwork. There are more
Regards,
[redacted]