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Blue Moon Plumbing & Heating Ltd.

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Reviews Blue Moon Plumbing & Heating Ltd.

Blue Moon Plumbing & Heating Ltd. Reviews (13)

Very polite and clean looking member of their team. was also great with my residents involved. He looked after us professionally and was on his way. Way to go Bluemoon :)

My first introduction to Blue Moon started off really wellSpoke to Sean and he was very knowledgeableWe purchased a house and contacted Sean a month ahead of time letting him know we needed three new toilets and gas routed to the kitchenHe gave excellent advice I called Sean back when the house was in our possession to start the processI left a message, then left another message then asked the receptionist to see if Sean could call me back (which he finally did)I outlined the exact toilets we wanted and asked if someone could come by for a quoteTime passedA lot of time passedI called againThis should have been a signFinally I received a call from Chris (I believe he is the president)He called five times in one dayWhen it rains, it pours I called him back and set up a time for him to visit the house and quoteHe did promptly and said we'd have a quote the next dayI handed him the exact SKU numbers of the toilets so he could quote without having to look up the make and model numbers Sure enough, no quote was sent the next dayI thought the next day seemed a bit quick so I waited a weekI contacted and asked if he'd had a chance to work on the quote - he said he'd work on it Waited a few more daysNothingContacted him again and he asked if he forgot about usHe replied and asked what toilets I would likeI reminded him that I gave him the SKU numbers and asked if he needed another copy No responseI contacted him again asking if I should move on to another plumber - I hadn't heard from him in the last few daysThe saga is going on two months nowStill no responseI tried one last timeI was politeNo response So if you are looking for Blue Moon to quote, it's possible they are too busy or they want larger jobsThree new toilets and a gas extension from one side of the house may not be a big enough job for them They should have just told me from the beginning they were not interested in my moneyIt's unfortunate that two months have gone by and I have to start again I would not recommend Blue Moon

Chris *** did great job fixing my toilet tankHe was on time, very efficient, explained all things that need to be done
My appointment was scheduled very quickly and in convinient for me timeOverall great service! Highly recommended

I had another great experience with Blue MoonI requested service by email and they got back to me quickly to make an appointmentChris P was on time, friendly and did great work
Thanks Blue Moon

Chris Pfrom the company was very punctual, efficient and did not try to upsell anything to us! Very happy with the service!

Great service, fast response time

Excellent service Great communication as to when the employee would arrive and was on time! Rod was very personable and explained what needed to be done and when the work was complete, left me feeling confident that all was done properly

Chris [redacted] is very competent and efficient in his work. He was very knowledgeable in his profession and answered any questions we posed to him. He was in our home for 3 days replacing all our poly B water lines with pex lines. He was conscientious about leaving the least amount of holes in our walls and ceilings and always cleaned up after completing his day's work. We would highly recommend Chris. We feel he treated our home as if it was his own.

My first introduction to Blue Moon started off really well. Spoke to Sean and he was very knowledgeable. We purchased a house and contacted Sean a month ahead of time letting him know we needed three new toilets and gas routed to the kitchen. He gave excellent advice.

I called Sean back when the house was in our possession to start the process. I left a message, then left another message then asked the receptionist to see if Sean could call me back (which he finally did). I outlined the exact toilets we wanted and asked if someone could come by for a quote. Time passed. A lot of time passed. I called again. This should have been a sign. Finally I received a call from Chris (I believe he is the president). He called five times in one day. When it rains, it pours.

I called him back and set up a time for him to visit the house and quote. He did promptly and said we'd have a quote the next day. I handed him the exact SKU numbers of the toilets so he could quote without having to look up the make and model numbers. Sure enough, no quote was sent the next day. I thought the next day seemed a bit quick so I waited a week. I contacted and asked if he'd had a chance to work on the quote - he said he'd work on it.

Waited a few more days. Nothing. Contacted him again and he asked if he forgot about us. He replied and asked what toilets I would like. I reminded him that I gave him the SKU numbers and asked if he needed another copy.

No response. I contacted him again asking if I should move on to another plumber - I hadn't heard from him in the last few days. The saga is going on two months now. Still no response. I tried one last time. I was polite. No response.

So if you are looking for Blue Moon to quote, it's possible they are too busy or they want larger jobs. Three new toilets and a gas extension from one side of the house may not be a big enough job for them.

They should have just told me from the beginning they were not interested in my money. It's unfortunate that two months have gone by and I have to start again.

I would not recommend Blue Moon.

Very polite and clean looking member of their team. was also great with my residents involved. He looked after us professionally and was on his way.
Way to go Bluemoon :)

Chris.P was great at explaining everything in detail as what he was doing. He took his time and did a great job installing a gas line for my cooktop. I would highly recommend him to my family and friends.

I was so appreciative of the service that Chris P. Provided for me today when I discovered that my hot water tank was leaking first thing in the morning. Chris was very effecient, and cleaned up so you would never have known there was any issue at all. The new hot water tank looks and works great. I also found out that they install dishwashers so when it goes I now know which company to call. Chris also checked out my two bathrooms and made a few recommendations for the future..

Thank you very much Chris P. For making my day better!

Regards,
Pat R.

Christ P & Jackson were on time,did a real nice job and made certain that all was good and clean before they left.real pro's

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Address: 325 19358 96 Ave, Surrey, British Columbia, Canada, V4N 4C1

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