My name is [redacted]. I am the daughter of the owner of Blue Ocean Nails & Spa. I saw your letter to us and talked to my mom, [redacted], about it. I asked her about the incident since I wasn't there. From her side of the story, she told me that when the customer came in, it was only her ([redacted]...
[redacted]) daughter. The daughter asked my mom how much it cost for a full set. My mother told the daughter that it was $25. The daughter said okay and sat down to wait her turn. Customer's waiting area is face towards our price of services. So, while the daughter waited, she would of notice our prices. A side note, we bought Blue Ocean business about 2 years ago. Ever since we started our business there, we had never offer any kind of specials or discounts. Even until today, we still don't offer discounts, and in our shop, there are no sign that say "Specials", "Discounts", or "Student Discount". In addition, above our work stations, we had put our price of services so customers can see for themselves. If you have any questions, please don't hesitate to ask. Also, I am happy to provide any picture you want from our store as evidence. We also have cameras in our store. If you want a record of that day event, I can also provide them to you. Best, [redacted]copied and pasted from email.
My name is [redacted]. I am the daughter of the owner of Blue Ocean Nails & Spa. I saw your letter to us and talked to my mom, [redacted], about it. I asked her about the incident since I wasn't there. From her side of the story, she told me that when the customer came in, it was only her ([redacted]...
[redacted]) daughter. The daughter asked my mom how much it cost for a full set. My mother told the daughter that it was $25. The daughter said okay and sat down to wait her turn. Customer's waiting area is face towards our price of services. So, while the daughter waited, she would of notice our prices. A side note, we bought Blue Ocean business about 2 years ago. Ever since we started our business there, we had never offer any kind of specials or discounts. Even until today, we still don't offer discounts, and in our shop, there are no sign that say "Specials", "Discounts", or "Student Discount". In addition, above our work stations, we had put our price of services so customers can see for themselves. If you have any questions, please don't hesitate to ask. Also, I am happy to provide any picture you want from our store as evidence. We also have cameras in our store. If you want a record of that day event, I can also provide them to you. Best, [redacted]copied and pasted from email.