Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] In short, just because the tower brace sits on a car when it is not running is worthless Any mechanic will tell you including the [redacted] Wisconsin Ford mechanics that the engine moves up and down when running and it is being shifted The Blue Oval representative is totally customer unfriendly and I am surprised they are still in business That is why I stated that a simple picture as requested is useless and I am sure the person responding to this is not A Ford mechanic I would like to know what credenitals he or she does have regarding autos in particular Ford Mustang V6? Are you willing to take on a Ford mechanic? In addition, I was willing to let this go for the price of the part, however they have escalated this to including repair or replacement of my hood and manifold It could have been much easier to resolve this at the beginning In addition, they did not win ***/ [redacted] because of some brilliant remarks instead it was due to time However, I am not under the same handicap for court action, because I have years Thanks for letting me respond [redacted]
We refunded your money for the large jacket back on 9/22/you know this because [redacted] and [redacted] sent you the notice Refund (Unique Transaction ID # [redacted] ) See related [redacted] Original Transaction Date Type Status Details Gross Fee Net Sep 20, Payment From [redacted] RefundedYou have refunded this payment in full You have refunded this payment in full Details $USD -$USD $USD Related Transaction Date Type Status Details Gross Fee Net Sep 22, Refund Completed -$USD $USD -$ USD Sent to: [redacted] Email: [redacted] Total amount: -$USD Fee amount: $USD Net amount: -$USD Date: Sep 22, Time: 11:38:EDT Status: Completed Subject: You have sent $USD to [redacted] with [redacted]
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I paid for the large jacket $but have not received it as of today 10/06/and what it to be ship it pay for on 09/29/ Let me plan for the shipping of the large should have had it by now had the money like a week now Once again you didn't reply to me when I 1st contact YOU blueovalindustries by email or phone calls about the size of Med jacket so couldn't make a good decision That why you need to pay for cost of shipping back this jacket is defective sleeves are length like a other Med jacket I have try on several Med and they all fit Have your supply person cover the cost of shipping back seeing the sleeves are not in length if you don't want to even though you so But you can communication now but why not before I order the jacket Soon has you get me a return label or a refund the cost of shipping discount the large jacket by that much Not asking for anything out of the business Just get this resolved so we can have a good business relationship Thanks [redacted]
It is nice that customers like to embellish their stories (this is me saying it nice)First off the customer never called us nor do we list our phone number on Ebay (they do not allow that or email addresses) Only member to member contactCustomer placed an order and paid for itWe processed the order and boxed it up, invoiced it out and ran ran postage for the boxThe customer emails us that he no longer wants the partAs stated in our Return & cancellation policy that is listed in the auction that he bought there is a 15% restocking feeWe did not even take thatWe only kept the $is USPS postage that we can not get backThis is why we put in the auction "Please make sure you need an item before buying "Here is a link to the auction [redacted] , click on the "payments & shipping" tabInstalled or modified parts cannot be returnedAll returned parts must be in new condition in their original packagingLabor, installation, and shipping costs are not refundableIf an item has free shipping, the original shipping cost incurred by Blue Oval Industries will be deducted from any refund issuedAll returns are subject to a 15% restocking feePlease insure & including tracking for all returns in case they get lost or damaged in transit back to us Please Note: If you refuse an order that has been shipped to you, it will then fall under our standard return policyAny round trip shipping costs and a 15% restocking fee will be deducted from your refundAlso, refused packages can take up to days to be processed Problems with order: Please inspect merchandise at the time of receipt Any problems must be reported within hours of receiptAll claims for shortages must be made within hours of receipt also Order Cancellation: Blue Oval Industries will make every effort to cancel or change your order however we cannot guarantee a cancellation regardless of date of request; if your order or part of your order has already been approved or is already in the process for shipping, then your order cannot be cancelledPlease make sure you need an item before buying We have done nothing wrong
We are offering the customer a full refund for the itemWe must receive the item back to do thatWe did nothing wrongCustomer ordered a Medium size and we shipped them a Medium sizeThe manufacturer of the jacket does not give any other sizing information on the clothing other than a Mens Medium
BOI Screwed me and shipped me AN EMPTY BOX via UPS and USPO I spent $for a black GT rear panel for my stang and GOT AN EMPTY BOX They did not even have the decency to call or e mail me back and they hid behind e bay Terrible Customer service DO NOT BUY A THING FROM THEM
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The payment for the large jacket taken out of my account on the 29th for$how can you refund money on the 22th for the large jacket before funds was taken out? Just send the large jacket that I paid for back on the 29th Thanks Just look at the rating of both seller & buyer Would like you explain that why anyone would refund money before it was received but wont pay the return shipping cost for Med jacket to be returned All you need to do is send the a return shipping and it will be return right away then you can sell it again you have a lot people look for a med jacket Or refund the amount $ of shipping back the med on the large that I was charge for on the 29th and didn't ship it out which I still haven't received yet as of 10/10/it been long effort we should Just do this and we both should be happy and no hard felling On my part You can write off the amount of shipping back the med as be a business owner or ask your supplier to pay the cost of shipping back seeing the sleeves are defective Your full cooperation in this matter would deep appreciated Thanks [redacted]
We do live in a free capitalist societyThe customer is free to do as they pleaseAgain we have done nothing wrongWe not only sell the parts we install them alsoWe have provided pictures of the part install on his year VCustomer has not provided any pictures or statements from this Certified Ford MechanicWe have return policies in placeIf we made exceptions to the return policies we would no longer have policies
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] In short, just because the tower brace sits on a car when it is not running is worthless Any mechanic will tell you including the [redacted] Wisconsin Ford mechanics that the engine moves up and down when running and it is being shifted The Blue Oval representative is totally customer unfriendly and I am surprised they are still in business That is why I stated that a simple picture as requested is useless and I am sure the person responding to this is not A Ford mechanic I would like to know what credenitals he or she does have regarding autos in particular Ford Mustang V6? Are you willing to take on a Ford mechanic? In addition, I was willing to let this go for the price of the part, however they have escalated this to including repair or replacement of my hood and manifold It could have been much easier to resolve this at the beginning In addition, they did not win ***/ [redacted] because of some brilliant remarks instead it was due to time However, I am not under the same handicap for court action, because I have years Thanks for letting me respond [redacted]
We refunded your money for the large jacket back on 9/22/you know this because [redacted] and [redacted] sent you the notice Refund (Unique Transaction ID # [redacted] ) See related [redacted] Original Transaction Date Type Status Details Gross Fee Net Sep 20, Payment From [redacted] RefundedYou have refunded this payment in full You have refunded this payment in full Details $USD -$USD $USD Related Transaction Date Type Status Details Gross Fee Net Sep 22, Refund Completed -$USD $USD -$ USD Sent to: [redacted] Email: [redacted] Total amount: -$USD Fee amount: $USD Net amount: -$USD Date: Sep 22, Time: 11:38:EDT Status: Completed Subject: You have sent $USD to [redacted] with [redacted]
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I paid for the large jacket $but have not received it as of today 10/06/and what it to be ship it pay for on 09/29/ Let me plan for the shipping of the large should have had it by now had the money like a week now Once again you didn't reply to me when I 1st contact YOU blueovalindustries by email or phone calls about the size of Med jacket so couldn't make a good decision That why you need to pay for cost of shipping back this jacket is defective sleeves are length like a other Med jacket I have try on several Med and they all fit Have your supply person cover the cost of shipping back seeing the sleeves are not in length if you don't want to even though you so But you can communication now but why not before I order the jacket Soon has you get me a return label or a refund the cost of shipping discount the large jacket by that much Not asking for anything out of the business Just get this resolved so we can have a good business relationship Thanks [redacted]
It is nice that customers like to embellish their stories (this is me saying it nice)First off the customer never called us nor do we list our phone number on Ebay (they do not allow that or email addresses) Only member to member contactCustomer placed an order and paid for itWe processed the order and boxed it up, invoiced it out and ran ran postage for the boxThe customer emails us that he no longer wants the partAs stated in our Return & cancellation policy that is listed in the auction that he bought there is a 15% restocking feeWe did not even take thatWe only kept the $is USPS postage that we can not get backThis is why we put in the auction "Please make sure you need an item before buying "Here is a link to the auction [redacted] , click on the "payments & shipping" tabInstalled or modified parts cannot be returnedAll returned parts must be in new condition in their original packagingLabor, installation, and shipping costs are not refundableIf an item has free shipping, the original shipping cost incurred by Blue Oval Industries will be deducted from any refund issuedAll returns are subject to a 15% restocking feePlease insure & including tracking for all returns in case they get lost or damaged in transit back to us Please Note: If you refuse an order that has been shipped to you, it will then fall under our standard return policyAny round trip shipping costs and a 15% restocking fee will be deducted from your refundAlso, refused packages can take up to days to be processed Problems with order: Please inspect merchandise at the time of receipt Any problems must be reported within hours of receiptAll claims for shortages must be made within hours of receipt also Order Cancellation: Blue Oval Industries will make every effort to cancel or change your order however we cannot guarantee a cancellation regardless of date of request; if your order or part of your order has already been approved or is already in the process for shipping, then your order cannot be cancelledPlease make sure you need an item before buying We have done nothing wrong
We are offering the customer a full refund for the itemWe must receive the item back to do thatWe did nothing wrongCustomer ordered a Medium size and we shipped them a Medium sizeThe manufacturer of the jacket does not give any other sizing information on the clothing other than a Mens Medium
BOI Screwed me and shipped me AN EMPTY BOX via UPS and USPO I spent $for a black GT rear panel for my stang and GOT AN EMPTY BOX They did not even have the decency to call or e mail me back and they hid behind e bay Terrible Customer service DO NOT BUY A THING FROM THEM
???? Return process is automated through ***You have to return the part to get the refund
Revdex.com: I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The payment for the large jacket taken out of my account on the 29th for$how can you refund money on the 22th for the large jacket before funds was taken out? Just send the large jacket that I paid for back on the 29th Thanks Just look at the rating of both seller & buyer Would like you explain that why anyone would refund money before it was received but wont pay the return shipping cost for Med jacket to be returned All you need to do is send the a return shipping and it will be return right away then you can sell it again you have a lot people look for a med jacket Or refund the amount $ of shipping back the med on the large that I was charge for on the 29th and didn't ship it out which I still haven't received yet as of 10/10/it been long effort we should Just do this and we both should be happy and no hard felling On my part You can write off the amount of shipping back the med as be a business owner or ask your supplier to pay the cost of shipping back seeing the sleeves are defective Your full cooperation in this matter would deep appreciated Thanks [redacted]
We do live in a free capitalist societyThe customer is free to do as they pleaseAgain we have done nothing wrongWe not only sell the parts we install them alsoWe have provided pictures of the part install on his year VCustomer has not provided any pictures or statements from this Certified Ford MechanicWe have return policies in placeIf we made exceptions to the return policies we would no longer have policies