Blue Pearl Pennsylvania

I spoke with [redacted] I apologized for the delay in responding to her request After discussion with the hospital director, as a good will gesture we will be refunding $as she requested I expressed my apologies again and hoped she continued to entrust the care of [redacted] with us [redacted] was very appreciative of my call and offer of refund She will be following up with a recheck appointment scheduled for 5/with our ophthalmologist I asked [redacted] to contact me directly with any further concerns.We have resolved this issue to [redacted] 's satisfaction Please contact her to confirm and withdraw this complaint.Thank you.Nina C***Client Service Manager

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I spoke with [redacted].  I apologized for the delay in responding to her request.  After discussion with the hospital director, as a good will gesture we will be refunding $401.59 as she requested.  I expressed my apologies again and hoped she continued to entrust the care of...

[redacted] with us. [redacted] was very appreciative of my call and offer of refund.  She will be following up with a recheck appointment scheduled for 5/23 with our ophthalmologist.  I asked [redacted] to contact me directly with any further concerns.We have resolved this issue to [redacted]'s satisfaction.  Please contact her to confirm and withdraw this complaint.Thank you.Nina C[redacted]Client Service Manager

A thorough and complete medical review of this case was done by our medical director and hospital administrative team. Discussion with the owner about the case was completed on several occasions. A resolution was made that was satisfactory to the client and the hospital.  Please let us...

know if there are any further questions.