Business Response to a ComplaintComplaint ID#:***Company Name:Luxury Imports of Bowling GreenCompany Contact:*** ***Company Phone:***Company Email:***Person Who Sent the Complaint:*** ***Staff Member:*** ***Response:My General Manager, *** ***, has
spoken and worked with this customer since they purchase their MercedesThe vehicle was purchased on June 30, When the ***'s purchased this vehicle, the GLalready had 98,milesThis vehicle purchased was not a new vehicle or certified vehicleOn July 22, 2016, Zack *** brought the vehicleAt this visit the dealership replaced the brakes and the failed Sensor for a total cost of $The statement the ***'s made about the vehicle not being serviced before being sold is totally incorrectThis vehicle want thru our service department in April and May The issue with the transmission and compressor was never brought to our attentionBut remember this vehicle had over 98,miles.Sent on: 3/29/4:06:PMSent by:
[redacted] with firm states that they have settled with the consumer regarding this issue
Business Response to a ComplaintComplaint ID#:***Company Name:Luxury Imports of Bowling GreenCompany Contact:*** ***Company Phone:***Company Email:***Person Who Sent the Complaint:*** ***Staff Member:*** ***Response:My General Manager, *** ***, has
spoken and worked with this customer since they purchase their MercedesThe vehicle was purchased on June 30, When the ***'s purchased this vehicle, the GLalready had 98,milesThis vehicle purchased was not a new vehicle or certified vehicleOn July 22, 2016, Zack *** brought the vehicleAt this visit the dealership replaced the brakes and the failed Sensor for a total cost of $The statement the ***'s made about the vehicle not being serviced before being sold is totally incorrectThis vehicle want thru our service department in April and May The issue with the transmission and compressor was never brought to our attentionBut remember this vehicle had over 98,miles.Sent on: 3/29/4:06:PMSent by:
[redacted] with firm states that they have settled with the consumer regarding this issue.