Louie arrived at my home to perform maintenance on my furnace and generatorBlue Ridge had called to inform me of his arrival time, and Louie was here within the arrival window He was very respectful and polite, and finished his work in a timely mannerWe have always had wonderful results dealing with Blue Ridge They are always professional and I would not consider any other company!
The visit I received from my service tech Louie was nothing short of top notchHe was friendly, efficient and a delight to talk toI wish there were more young men like that with his respective attitude
Cecil is a pleasure to have service our units It is good to have the same technician each time, so we do not have to explain all the idiosyncrasies of our systems He arrived at the designated time and worked efficiently
Excellent and thorough AC service (part of our service contract on two units)Cecil carefully checked both systems, gave us a clean bill of health and then proceeded to work up a parts and labor proposal for another projectThe job was estimated promptly by Blue Ridge and an appointment was set upVery reliable firm and their staff is polite and on the ball
Excellent serviceThe technician Louie was polite and courteous He answered any questions I had and was very knowledgeable about heating and cooling systems I plan to continue using Blue Ridge Heating & Cooling for all of my future heating and cooling needs
I am very impressed with Blue Ridge HVACMy air conditioner was not working and to my surprise when I phoned Blue Ridge I did not get voice mail and have to leave a message I was greeted by Donna Donna was friendly, professional and extremely helpful She checked her schedule and set up an appointment at the soonest possible time She called me several times throughout before Cecil arrived to keep me updatedExcellent Customer Service!! Cecil, the technician, was also extremely nice and professional He fixed the problem with my air conditioner, explained everything in detail and also gave me some helpful information so that I might prevent future problems Again, Excellent Customer Service!!! Thank you for helping me out so promptly in this extreme heat
Appointment was convenient and the service was excellent The service person (Louie) was friendly and professional The service was thorough and efficient
On Oct7, 2016, Lou P [redacted] came to our home for our annual fall heating check upHe was personable, professional and very thorough Lou went out of his way to explain exactly what he was doing and made recommendations along the wayWe were very pleased with everything he didHe is, in our opinion, a true asset to your businessLooking forward to seeing him next year to possibly install a new heating systemThanks, Lou
Very impressed with the inspection of the heater in our new condo by Louie todayHe was absolutely the most professional, knowledgeable, and polite service person we've met in a long timeHe took time to answer our questions did a through exam of the system, and didn't try to 'sell' us anything We will use this company again
Courteous service, Cecil was very professional Great company to work with
Louie arrived at my home to perform maintenance on my furnace and generatorBlue Ridge had called to inform me of his arrival time, and Louie was here within the arrival window He was very respectful and polite, and finished his work in a timely mannerWe have always had wonderful results dealing with Blue Ridge They are always professional and I would not consider any other company!
Mike and Dennis did a great jobThey were neat and very respectful of my home
very good to deal with,very helpful,good knowledge of the products
The visit I received from my service tech Louie was nothing short of top notchHe was friendly, efficient and a delight to talk toI wish there were more young men like that with his respective attitude
Cecil is a pleasure to have service our units It is good to have the same technician each time, so we do not have to explain all the idiosyncrasies of our systems He arrived at the designated time and worked efficiently
very nice people to have work for us polite professionalwe are very satisfied with the servicelouie and Julio are nice young men
Bravo to Cecil for his great service when I had no heat Did his job in a professional and friendly manner I definitely would recommend Blue Ridge HVAC
Excellent and thorough AC service (part of our service contract on two units)Cecil carefully checked both systems, gave us a clean bill of health and then proceeded to work up a parts and labor proposal for another projectThe job was estimated promptly by Blue Ridge and an appointment was set upVery reliable firm and their staff is polite and on the ball
Excellent serviceThe technician Louie was polite and courteous He answered any questions I had and was very knowledgeable about heating and cooling systems I plan to continue using Blue Ridge Heating & Cooling for all of my future heating and cooling needs
VERY PROFESSIONAL AND KNOWLEDGABLE TECHNICIANSTHEY WERE EASY TO TALK TO AND TOOK TIME TO ANSWER QUESTIONS
excellent servicevery knowledgeable and very personablefully explained what had to be done before doing it
I am very impressed with Blue Ridge HVACMy air conditioner was not working and to my surprise when I phoned Blue Ridge I did not get voice mail and have to leave a message I was greeted by Donna Donna was friendly, professional and extremely helpful She checked her schedule and set up an appointment at the soonest possible time She called me several times throughout before Cecil arrived to keep me updatedExcellent Customer Service!! Cecil, the technician, was also extremely nice and professional He fixed the problem with my air conditioner, explained everything in detail and also gave me some helpful information so that I might prevent future problems Again, Excellent Customer Service!!! Thank you for helping me out so promptly in this extreme heat
Appointment was convenient and the service was excellent The service person (Louie) was friendly and professional The service was thorough and efficient
The service excellent-thorough and they were very courtious
On Oct7, 2016, Lou P [redacted] came to our home for our annual fall heating check upHe was personable, professional and very thorough Lou went out of his way to explain exactly what he was doing and made recommendations along the wayWe were very pleased with everything he didHe is, in our opinion, a true asset to your businessLooking forward to seeing him next year to possibly install a new heating systemThanks, Lou
Very impressed with the inspection of the heater in our new condo by Louie todayHe was absolutely the most professional, knowledgeable, and polite service person we've met in a long timeHe took time to answer our questions did a through exam of the system, and didn't try to 'sell' us anything We will use this company again