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Blue Ridge Log Cabins LLC

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Reviews Blue Ridge Log Cabins LLC

Blue Ridge Log Cabins LLC Reviews (16)

Contrary to the customer's statement, we assisted a bank in complying with the request to keep the monthly payment under $[redacted] and meeting the contingency assigned to the contract. We currently have a legally binding contract of approximately $[redacted] and will agree to honor our price for an...

additional six (6) months which will allow the customer the opportunity to explore other financing options. Thank you, [redacted], President, Blue Ridge Log Cabins, LLC

[redacted], the reponse to [redacted] latest declination is as follows:                There is a statement on the contract which says “refund of ten thousand ($[redacted]) dollars is guaranteed if a mortgage cannot be acquired resulting in a monthly payment of less than [redacted] dollars”.  Only one mortgage company was contacted by the [redacted]’s and that was [redacted].  The monthly payment amount of $[redacted] was attainable.   However, we will be happy to refund the [redacted]’s deposit less 8 hours of engineering time for a preliminary floor plan, elevation and at least one revision requested by the [redacted]’s.  Thanks,            [redacted]Administrative AssistantBlue Ridge Log Cabins[redacted]

All items in question have been remedied to the customer's satisfaction as of January 25, 2016. Thank you, Wanda W[redacted]

At the time of his complaint the payment had been mailed. Thank you.

Hello, [redacted] Thank you for your follow-up. The check did arrive on Tuesday of this week for the full amount. Thank you for all of your kind assistance.

Per [redacted], VP of Sales[redacted] were told last week that a full refund of their deposit in the amount of [redacted] would be mailed to them the end of July 2015.  We will mail a check to them tomorrow July 29th 2015 in the amount of [redacted] for a full refund of their deposit....

Thank you, [redacted], Executive Administrative Assistant

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
Regards,
[redacted] To whom this may concern,Unfortunately there must be a communication breakdown at Blue Ridge. First [redacted] has told me on several occasions that the refund was being made. I have sent emails to the Revdex.com confirming this. Next, the bank in question is [redacted]. Blue Ridge had their contact,his name is [redacted], at that bank call me and we did attempt to get the payment down however his last attempt was [redacted] a month. Which I believe is over [redacted] was a very nice man who did everything he could however his last words to me were "I'm sorry I can't help".Next is the fact that Blue Ridge has completely avoided my calls and emails for months now and with that said I do not believe I would want to have a house built by them for fear of the same treatment on any issues that would arise. The relationship is unrepairable.Next is the fact that at every chance I was told if I could not afford the house that the refund would be made, it was even Julie and Tom, two sales persons, that sated my fears by telling me to add the stipulation in the contract.Next is the fact that when you add [redacted] for the house, [redacted] for the general contractor, and [redacted] to add the land to the loan which is law, you come up with [redacted] dollars and when you enter that number with a [redacted] dollar down payment on the Blue Ridge Website mortgage calculator you come up with [redacted]. So at this time I would like my deposit back.Thank you,[redacted]

[redacted]
 
[redacted] is out of town on vacation this week, however I
have reviewed your file. Based upon the contingencies outlined in the contract
pertaining to you acquiring your land I will approve the refund of your
deposit.
 
The “process” which is referred to...

is basically a review and
reconciliation of all department heads accounting any expenses incurred with
the contract. Items such as engineering expenses on custom drawings, purchasing
ordering special components, etc are some of the common expenses incurred that
need reconciliation.
 
[redacted] will return on Monday and I will have him initial the
refund request and immediately mail the check to you.
 
We hope in the future that you are able to secure the right
piece of property and continue with your dream of owning a log home and joining
the Blue Ridge Log Cabin family.
 
Thanks again for your consideration.
 
Sincerely,
[redacted]
President

Contrary to the customer's statement, we assisted a bank in complying with the request to keep the monthly payment under $[redacted] and meeting the contingency assigned to the contract. We currently have a legally binding contract of approximately $[redacted] and will agree to honor our price for an additional six (6) months which will allow the customer the opportunity to explore other financing options. Thank you, [redacted], President, Blue Ridge Log Cabins, LLC

Blue Ridge Log Cabins does have a signed Contract with a $10,000.00 deposit from [redacted] with a contingency of locating property, which appears to have occurred. However, in good faith to our clients, Blue Ridge Log Cabins has returned her deposit in full as of February 29, 2016. This file has been...

closed and Blue Ridge Log Cabins would like to respectfully request the complaint be closed and documented as satisfied. Thank you.

[redacted], per [redacted] by the time the complaint had reached BRLC, the issues had already been addressed, the correct number of shingle rows were installed and the metal trim were replaced, there are no leaks in the roof. Thanks, [redacted]Administrative AssistantBlue Ridge Log Cabins[redacted]...

[redacted]Campobello, SC 29322([redacted]Visit us online @ www.BlueRidgeLogCabins.com

I read what is said ,PUT there is still trouble with the roof line 12 -12 pitch to a 8-12 roof line at the bottom where the fascia is it should be the same height . the 12-12 is about 2ft higher that is not the way it is on the drawings, there is a large hole on both sides at the bottom of the eve . the back porch is not the way it is on the drawings –blueprints show a 2-12 not a 3- 12 and getting into the trim of the windows .  [redacted]Purchasing/ QC ManagerAISC Fabricator[redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

All of the following items where rectified and completed prior to September 4th 2015 with the customers approval of work. There are currently no outstanding requests of service with this customer.

The customer purchased a home that was previously owned by another customer that could not take delivery. It had been on our lot for an extended period of time and the customer received a substantial discount. At the time of the submittal we had already had our service department working on several...

minor issues but not service request had been received. After this was received our VP of Manufacturing did a walk through and inspection of the home.Our service department is currently at the house taking care of several issues. Sincerely,,[redacted]

The customer requested to cancel contract [redacted] in the amount of $170,910.00  This is a legal binding contract not a proposal, quote or estimate.  However, Blue Ridge has elected to refund the customer's deposit in full minus any expenses we have incurred in preparation for the...

execution of the contract. This includes but is not limited to costs in engineering, finance, administration, construction, transportation, sales and purchasing.Blue Ridge Log Cabins elects not to issue penalties or surcharges for cancellation requests, only to recover costs associated with the said project. Thanks,

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Address: 421 SW 124 Ave, Miami, Florida, United States, 33184

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www.blueridgelogcabin.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Blue Ridge Log Cabins LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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