Blue River Plumbing and Heating

We did respond to a call at [redacted] houseI did evaluate the damage after the fk and found that there was a considerable amount of damage to his cabinets and drywall previous to our tech coming outAdmitted my him and his wifeIn an effort to keep [redacted] and his wife happyI offered to pay for 25% of the repairs even when it was more like we had caused 10% of the additional damageBy my observation the leak that they had, had been going on for quite some timeI have included a ledger of what happened when my tech arrivedAt the time of arrival I was shown to the kitchen where I determined the owner had a cracked pipe in their dishwashing drainI noticed a lot of damage caused by the crack in the drainTheir cabinet was completely warped and the drywall in the back where the drain went into the wall was obviously crumblingThe owners explained to me how they knew about the damage and the leak had been going on for a long, undetermined, amount of timeThen after doing the Blue River Plumbing Inspection Chart, I found damaged drywall in the basement; where the owners once again told me they knew about the damage from previous leaksAfter speaking with the owners and giving them the fee for fixing the leak, I proceeded to do the workWhen I finished the job everything appeared to be working fine and there were no leaksLater that day I realized I had inadvertently used the wrong glue and immediately called the owner to make the necessary repairWhen I went back they informed me they had used their dishwasherAt this point I looked for any further, new damageAll I found was an area downstairs underneath the sink area next to the original damage where the paint showed bubbling down a small corner of the wallBy this information given to me by my tech and the information given to me by the homeowner it is difficult for me to believe we are at fault for most of their damagesBeing there was a sewer backup and a known leak before we arrived I think my offer of 25% of the damage repair is more than adequateI proceeded to repair my work and added a new clean-out so there would be easier access next time they had any backup in their kitchen sink I finished the job and apologizedThe owner seemed very pleased with the work and thanked me for coming backHe mentioned he was concerned about the bubbling on the wallHe also acknowledged he had previous damageHe knew they had run their dishwasher once since I had left the first time and had a small leak