She was disconnected due to non-payment The Blue Top invoices show current and past due amounts each month She did not pay her full bill and was muted (temporary disconnect) Notes below She also made a note about taxes We are required to collect State of TN sales tax on every customer unless they are tax exempt She disputes that.1/3/ 11:AM (CHRIS) - Muted Partial Pay1/9/ 12:PM (CHRIS) - Removed MAC - IDK if muting works - 00-11-E6-C7-E1-DB1/11/ 11:AM ( [redacted] ) - informed of mute, went over billing and payments for the last few months explained to her things that are written on her bill have her support email wants to cancel service and get breakdown of all payments and bills
She was disconnected due to non-payment The Blue Top invoices show current and past due amounts each month She did not pay her full bill and was muted (temporary disconnect) Notes below She also made a note about taxes We are required to collect State of TN sales tax on every customer unless they are tax exempt She disputes that.1/3/ 11:AM (CHRIS) - Muted Partial Pay1/9/ 12:PM (CHRIS) - Removed MAC - IDK if muting works - 00-11-E6-C7-E1-DB1/11/ 11:AM ( [redacted] ) - informed of mute, went over billing and payments for the last few months explained to her things that are written on her bill have her support email wants to cancel service and get breakdown of all payments and bills