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This is on the receipt at the warranty explains there could be defects in the LCD that would be covered under the warranty policy

This customer came in on 7/1/and had his phone repaired, (his phone had a broken screen) We repaired the phone and everything worked
perfectly when he picked it up On 7/17/he return and the screen was broken again, S*** explained that a broken screen is not covered under warranty, and even offered a discount to try and make him happy He was not happy with that solution, he said that he had not dropped the phone and that it was a cheep part and broke on its own (we use premium parts screen don't just break on there on) He asked to speak to the owner, I was out of the country at the time, s*** contacted me and I called him the following day, he wanted the repair for free, I offered to repair it for $which is below my cost just to make him happy, but nothing short of free will make him happy I don't know what else I can do help He attached a copy of his receipt with his complaint which clearly states that its a limited lifetime warranty and it explains limited, that it does not include any breakage, damage or liquid intrusion. We have a very high rating from our customers and go above and beyond to keep them happy, but in this case I have done all I can. Thank youJanet

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Address: 430 E 162nd St #359, South Holland, Illinois, United States, 60473-2258


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