I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of
face="Times New Roman, serif">ID# ***’s ComplaintThis correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matterBlue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”)Blue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, lawsAs a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# ***’s ComplaintHowever, because Blue Trusts Loans values its customers, we contacted ID# *** directly in reference to the Complaint and informed ID# *** that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessedThe information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be dueIn our response, we included another copy of the loan documents, which showed that ID# *** agreed to all the terms by executing the loan documents via electronic signatureDespite this, we have ceased the accrual of interest on the loan and have sent an email asking ID# *** to contact us directly to set up payments for the outstanding balanceWe trust that this resolves this matterHowever, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed belowSincerely,
Blue Trust Loans Customer Service
(877) -
Please do not borrow from Blue trust under any circumstanceI was told I wouldn't have to pay back $the end of the dayThey was taking out $a week After I Sat down and look I would have paid $2,for a $loan where they do that at of course AmericaThis the last time you get over on me
July 2015, was referred by CashTransfersUSA to contact BlueTrustLoans fore I was looking for additional cash to celebrate by Daughter's Birthday, August Requested and confirmed via telephone with their Customer Service Representative who assisted loggito their website and typed my name as instructed At no time was the excessive payments and 639+% interest verbally mentioned, payments ending January for a loan of $400.00; final payment of $1,296.- - would leave a -0- balance and only then may I apply for another loan I was so angry when I visited their website to discover all the hidden disclosures, etc., I've made four (4) payments thus far and had no problem with the expected/assumed $of interest Yet, this was not the case - close to $if I didn't check into what I expected/estimated, to be a final payment The Customer Service representative I spoke to had the audacity to quote me the amount of $389.00; that it would take for me to pay the $400.00; dollar loan off I've never, ever felt so betrayed in my entire life when it came to the "evil dollar"!
I am writing on behalf of Blue Trust Loans in response to your September 26, letter notifying us of ID# ***’s complaintThis correspondence is
intended to serve as written verification of Blue Trust Loan’s position on this matter
Customer satisfaction is of the utmost importance to usWe apologize that this customer was unhappy with their experience
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory CodeBlue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws
Blue Trusts Loans values its customers, so we contacted ID#*** directly in reference to the complaint in an effort to resolve the issueHowever, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints
If there is anything else we can do to help, please feel free to contact us at 1-877-770-from a.mto p.mCSTMonday through Thursday, a.mto p.mCST on Friday, or through email at [email protected]
Sincerely,
Blue Trust Loans Customer Service1-877-770-2682info@bluetrustloans.comwww.bluetrustloans.com
I am writing on behalf of Blue Trust
Loans in response to your June 23, 2015, letter notifying us of ID# ***’s ComplaintThis correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”)Blue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, lawsAs a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# ***’s ComplaintHowever, because Blue Trusts Loans values its customers, we contacted ID# *** directly in reference to the Complaint and informed ID# *** that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessedThe information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be dueIn our response, we included another copy of the loan documents, which showed that ID# *** agreed to all the terms by executing the loan documents via electronic signatureDespite this, we waived any interest due, and offered to accept the principal amount borrowed as settlement in fullWe trust that this resolves this matterHowever, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed belowSincerely,
Blue Trust Loans Customer Service
(877) -
I am writing on behalf of Blue Trust Loans in response to your September 23, letter notifying us of ID# ***s complaintThis correspondence is
intended to serve as written verification of Blue Trust Loan’s position on this matter.
Customer satisfaction is of the upmost importance to usWe apologize that this customer was unhappy with their experience
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe
We are unable to find a record for this customer in our internal database and believe that this complaint was posted to the Blue Trust Loans Revdex.com profile in error.
If this is not the case, please feel free to contact us at 1-877-770-from a.mto p.mCST Monday through Thursday,a.mto p.mCST on Friday or through email [email protected]
Sincerely,Blue Trust Loans Customer [email protected]
I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of
face="Times New Roman, serif">ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessed. The information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be due. In our response, we included another copy of the loan documents, which showed that ID# [redacted] agreed to all the terms by executing the loan documents via electronic signature. Despite this, we waived the remaining balance and marked the loan as “paid in full”.
We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.
Sincerely,
Blue Trust Loans Customer Service
(877) 770 - 2682
Dear Ms. [redacted] I am writing on behalf of Blue Trust Loans in response to notification of a complaint made by you to the Revdex.com. Blue Trust Loans strives to...
assist consumers with their short term cash needs and is concerned that you were disappointed with your most recent experience. Blue Trust Loans is a brand of Oasis Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Your loan is made by us as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loans contracts, including the loan agreement you signed, clearly designate this law as governing its transactions and provide all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, we are not obligated to respond regarding this; however, because we value you as our consumer we would like the opportunity to resolve this matter with you directly. Upon origination of your installment loan, you were provided loan documents that clearly stated the interest rate, fees, payment amounts and payment dates as well as your repayment options. You agreed to these with electronic signatures. The funds were provided to you as agreed and repayment of the loan is expected per the agreement. We do understand that the current economic situation has adversely affected many people. We have agreed to cease the accrual of any additional interest and are willing to offer you a settlement in the amount of $453.25 which is the principle amount that you borrowed and the initial fee per the contract. Contact our Advanced Customer Service Department today to discuss payment arrangements for this settlement. You can reach us @ [redacted] between the hours of 7am and 7pm CST. Blue Trust is taking this action without legal obligation to do so because of our ongoing commitment to customer satisfaction and for no other reason. We hope that this action on our part will resolve your concerns. Sincerely, Blue Trust Loans Customer Service
Blue Trust Loans is a complete scam and a rip off not to mention. I took out a loan for $900.00 well actually it was supposed to be $1000.00 well at least that's what it said before a representative called me. They didn't have me fill out any paperwork like the other company I obtained a loan for and gave me the $900.00. The representative who closed me for the loan stated that I would have to payback the loan amount plus about $140.00 extra back on the loan and they would take it out of my account I agreed. Well the day that the money came out they had taken almost 600.00 out of my account and then another almost 900.00 out all in the same day. I called and they stated that my loan agreement that I supposedly signed was actually for a repayment amount of 3000.00 almost 4000.00 dollars and that was not at all what was discussed. I currently have an open dispute case with my bank to settle this matter.
Do not to business with this company they don't care about you they will be nice to you and say they just want to help but it's a lie they will do nothing to help they will not reply to emails and the one time u do need them they tell u tuff it's not there problem has much money in just interest I'm paying which I am ok with because I agreed to I would get a little better customer service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I also in desperation took a loan from this company. I was fooled by their quick talking ! It wasn't until I looked at my payment schedule that I realized in the end I'd be paying 2x's!! The borrowed amount OR that the monthly payment would vary! STAY AWAY!!
I am writing on behalf of Blue Trust Loans in response to an October 27, 2015 review notifying us of ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification...
of Blue Trust Loan’s position on this matter. Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa Indians and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]s loan was made by Blue Trust Loansas provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and have offered to waive ID# [redacted]s remaining balance with Blue Trust Loans and mark the account as "paid in full" as of November 10, 2015, provided all payments satisfied to date were honored by her financial institution. We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service (877) 770- 2682
I am writing on behalf of Blue Trust Loans in response to your September 1, 2015, letter notifying us of ID# [redacted]s Complaint. This correspondence is intended toserve as written verification of Blue Trust...
Loan’s position on this matter. Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] Blue Trust Loans legally acquired ID# [redacted]’s contact information from Oasis Funds LLC, the parent company of both Blue Trust Loans and Zip19.com (which she has done business with). To satisfy ID# [redacted]’s concerns of solicitation by Blue Trust Loans, we have removed ID# [redacted]’s contact information from our contact lists and will immediately stop any solicitation by Blue Trust Loans representatives. We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service (877) 770- 2682
This is my second loan with Blue Trust. I don't know why I decided to dive into this hole again obviously out of neccessity. I called to let them know I am having financial difficulties because my husband lost his job and I was told. "oh well your loan wasn't based off of his income just yours. I mean duh but now I am paying for my entire household. I even tried to set up a payment arrangement to pay two payments and the rude agent told me to borrow the money from someone to pay. I just don't know what I am going to do. I have 3 children to feed and keep a roof over our heads. I cant believe they didn't even try and help me
DO NOT USE BLUE TRUST LOANS!!!
The company is a complete rip off. Please do not use unless you are desperate and this is your only option. *The interest is outrageous* I took out a $500 loan.
I understood that I would be making biweekly payments of $113.46. I did not notice that I was being charged 637% interest over a 6 month period which would equate to my paying a whooping $1361.65 to Blue Trust for the initial loan.
$500 initial loan amount - repayment to Blue Trust $1361.65
I am in shock!!!! I am angry....is this even legal? DO NOT USE BLUE TRUST
(I plan to pay off earlier and will still be ripped off)
I am writing on behalf of Blue Trust Loans in response to a November 16, 2015 review notifying us...
of ID# [redacted]’sComplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust has no physical presence in the State of North Carolina and does not solicit North Carolina consumers via mail, television, or radio advertisement. Therefore, we are not subject to its regulatory jurisdiction. In order to obtain a loan from Blue Trust, a North Carolina consumer must log on to the internet and access the Blue Trust website, just as you did. You received documents in conjunction with your loan fully describing how the finance fees are applied and your repayment options, and you agreed to these terms including the applicability of Lac Courte Oreilles law, not North Carolina law to the transaction, with an electronic signature. Should you require another copy of your documents, or if you need clarification on points referenced in the documents, please contact us.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]'s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint. ID# [redacted] has been notified of their current account status of "Paid in Full" as of December 2, 2015 provided all payments satisfied to date were honored by ID# [redacted]'s financial institution.
We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.
Sincerely,
Blue Trust Loans Customer Service
(877) 770- 2682
I received a loan from Blue's trust loans in December. The loan was quick and easy and was in my account within 4 business days. Within 6 business days they took their first payment out and every two weeks it came out like clockwork. When I called to pay off my loan early they gave me a balance that was more than what I even borrowed even though I already paid four Payment for more than I have borrowed to begin with. The advertisement says that you will not be penalized and part of your payment goes towards principal this is not true and if you want to pay ten times the amount that you borrowed then go right on ahead and get a loan from them. Do you not trust this business it is businesses like this that are the reason I will never do business online again.
I am writing on behalf of Blue Trust Loans in response to your October 3, 2016 letter notifying us of ID# [redacted]’s complaint. This correspondence is...
intended to serve as written verification of Blue Trust Loan’s position on this matter.
Customer satisfaction is of the utmost importance to us. We apologize that this customer was unhappy with their experience.
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code. Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws.
Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints.
If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CSTMonday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [email protected].
Sincerely,
Blue Trust Loans Customer Service1-877-770-2682info@bluetrustloans.comwww.bluetrustloans.com
I am writing on behalf of Blue Trust Loans in response to your August 22, 2016 letter notifying us of ID# [redacted]’s complaint. This...
correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles and United States federal laws.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and resolved the issue.
Customer satisfaction is of the upmost importance to us. We apologize that this customer was unhappy with their experience.
If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CST Monday - Thursday, 7 a.m. to 5 p.m. CST on Friday or email us at [email protected].
I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of
face="Times New Roman, serif">ID# ***’s ComplaintThis correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matterBlue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”)Blue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, lawsAs a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# ***’s ComplaintHowever, because Blue Trusts Loans values its customers, we contacted ID# *** directly in reference to the Complaint and informed ID# *** that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessedThe information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be dueIn our response, we included another copy of the loan documents, which showed that ID# *** agreed to all the terms by executing the loan documents via electronic signatureDespite this, we have ceased the accrual of interest on the loan and have sent an email asking ID# *** to contact us directly to set up payments for the outstanding balanceWe trust that this resolves this matterHowever, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed belowSincerely,
Blue Trust Loans Customer Service
(877) -
Please do not borrow from Blue trust under any circumstanceI was told I wouldn't have to pay back $the end of the dayThey was taking out $a week After I Sat down and look I would have paid $2,for a $loan where they do that at of course AmericaThis the last time you get over on me
July 2015, was referred by CashTransfersUSA to contact BlueTrustLoans fore I was looking for additional cash to celebrate by Daughter's Birthday, August Requested and confirmed via telephone with their Customer Service Representative who assisted loggito their website and typed my name as instructed At no time was the excessive payments and 639+% interest verbally mentioned, payments ending January for a loan of $400.00; final payment of $1,296.- - would leave a -0- balance and only then may I apply for another loan I was so angry when I visited their website to discover all the hidden disclosures, etc., I've made four (4) payments thus far and had no problem with the expected/assumed $of interest Yet, this was not the case - close to $if I didn't check into what I expected/estimated, to be a final payment The Customer Service representative I spoke to had the audacity to quote me the amount of $389.00; that it would take for me to pay the $400.00; dollar loan off I've never, ever felt so betrayed in my entire life when it came to the "evil dollar"!
I am writing on behalf of Blue Trust Loans in response to your September 26, letter notifying us of ID# ***’s complaintThis correspondence is
intended to serve as written verification of Blue Trust Loan’s position on this matter
Customer satisfaction is of the utmost importance to usWe apologize that this customer was unhappy with their experience
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory CodeBlue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws
Blue Trusts Loans values its customers, so we contacted ID#*** directly in reference to the complaint in an effort to resolve the issueHowever, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints
If there is anything else we can do to help, please feel free to contact us at 1-877-770-from a.mto p.mCSTMonday through Thursday, a.mto p.mCST on Friday, or through email at [email protected]
Sincerely,
Blue Trust Loans Customer Service1-877-770-2682info@bluetrustloans.comwww.bluetrustloans.com
I am writing on behalf of Blue Trust
Loans in response to your June 23, 2015, letter notifying us of ID# ***’s ComplaintThis correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# ***’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”)Blue Trust Loan’s contracts, including the loan agreement ID# *** signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, lawsAs a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# ***’s ComplaintHowever, because Blue Trusts Loans values its customers, we contacted ID# *** directly in reference to the Complaint and informed ID# *** that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessedThe information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be dueIn our response, we included another copy of the loan documents, which showed that ID# *** agreed to all the terms by executing the loan documents via electronic signatureDespite this, we waived any interest due, and offered to accept the principal amount borrowed as settlement in fullWe trust that this resolves this matterHowever, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed belowSincerely,
Blue Trust Loans Customer Service
(877) -
I am writing on behalf of Blue Trust Loans in response to your September 23, letter notifying us of ID# ***s complaintThis correspondence is
intended to serve as written verification of Blue Trust Loan’s position on this matter.
Customer satisfaction is of the upmost importance to usWe apologize that this customer was unhappy with their experience
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe
We are unable to find a record for this customer in our internal database and believe that this complaint was posted to the Blue Trust Loans Revdex.com profile in error.
If this is not the case, please feel free to contact us at 1-877-770-from a.mto p.mCST Monday through Thursday,a.mto p.mCST on Friday or through email [email protected]
Sincerely,Blue Trust Loans Customer [email protected]
I am writing on behalf of Blue Trust Loans in response to your June 23, 2015, letter notifying us of
face="Times New Roman, serif">ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] that upon the origination of the loan, she received documents in conjunction with the loan fully describing how finance fees are assessed. The information she received also specifically set forth repayment options and detailed a payment schedule, including payment amounts and the date each payment would be due. In our response, we included another copy of the loan documents, which showed that ID# [redacted] agreed to all the terms by executing the loan documents via electronic signature. Despite this, we waived the remaining balance and marked the loan as “paid in full”.
We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.
Sincerely,
Blue Trust Loans Customer Service
(877) 770 - 2682
Dear Ms. [redacted] I am writing on behalf of Blue Trust Loans in response to notification of a complaint made by you to the Revdex.com. Blue Trust Loans strives to...
assist consumers with their short term cash needs and is concerned that you were disappointed with your most recent experience. Blue Trust Loans is a brand of Oasis Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. Your loan is made by us as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loans contracts, including the loan agreement you signed, clearly designate this law as governing its transactions and provide all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, we are not obligated to respond regarding this; however, because we value you as our consumer we would like the opportunity to resolve this matter with you directly. Upon origination of your installment loan, you were provided loan documents that clearly stated the interest rate, fees, payment amounts and payment dates as well as your repayment options. You agreed to these with electronic signatures. The funds were provided to you as agreed and repayment of the loan is expected per the agreement. We do understand that the current economic situation has adversely affected many people. We have agreed to cease the accrual of any additional interest and are willing to offer you a settlement in the amount of $453.25 which is the principle amount that you borrowed and the initial fee per the contract. Contact our Advanced Customer Service Department today to discuss payment arrangements for this settlement. You can reach us @ [redacted] between the hours of 7am and 7pm CST. Blue Trust is taking this action without legal obligation to do so because of our ongoing commitment to customer satisfaction and for no other reason. We hope that this action on our part will resolve your concerns. Sincerely, Blue Trust Loans Customer Service
Blue Trust Loans is a complete scam and a rip off not to mention. I took out a loan for $900.00 well actually it was supposed to be $1000.00 well at least that's what it said before a representative called me. They didn't have me fill out any paperwork like the other company I obtained a loan for and gave me the $900.00. The representative who closed me for the loan stated that I would have to payback the loan amount plus about $140.00 extra back on the loan and they would take it out of my account I agreed. Well the day that the money came out they had taken almost 600.00 out of my account and then another almost 900.00 out all in the same day. I called and they stated that my loan agreement that I supposedly signed was actually for a repayment amount of 3000.00 almost 4000.00 dollars and that was not at all what was discussed. I currently have an open dispute case with my bank to settle this matter.
Do not to business with this company they don't care about you they will be nice to you and say they just want to help but it's a lie they will do nothing to help they will not reply to emails and the one time u do need them they tell u tuff it's not there problem has much money in just interest I'm paying which I am ok with because I agreed to I would get a little better customer service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I also in desperation took a loan from this company. I was fooled by their quick talking ! It wasn't until I looked at my payment schedule that I realized in the end I'd be paying 2x's!! The borrowed amount OR that the monthly payment would vary! STAY AWAY!!
I am writing on behalf of Blue Trust Loans in response to an October 27, 2015 review notifying us of ID# [redacted]’s Complaint. This correspondence is intended to serve as written verification...
of Blue Trust Loan’s position on this matter. Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa Indians and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]s loan was made by Blue Trust Loansas provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles, and United States federal, laws. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and have offered to waive ID# [redacted]s remaining balance with Blue Trust Loans and mark the account as "paid in full" as of November 10, 2015, provided all payments satisfied to date were honored by her financial institution. We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service (877) 770- 2682
I am writing on behalf of Blue Trust Loans in response to your September 1, 2015, letter notifying us of ID# [redacted]s Complaint. This correspondence is intended toserve as written verification of Blue Trust...
Loan’s position on this matter. Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]’s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and informed ID# [redacted] Blue Trust Loans legally acquired ID# [redacted]’s contact information from Oasis Funds LLC, the parent company of both Blue Trust Loans and Zip19.com (which she has done business with). To satisfy ID# [redacted]’s concerns of solicitation by Blue Trust Loans, we have removed ID# [redacted]’s contact information from our contact lists and will immediately stop any solicitation by Blue Trust Loans representatives. We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below. Sincerely, Blue Trust Loans Customer Service (877) 770- 2682
This is my second loan with Blue Trust. I don't know why I decided to dive into this hole again obviously out of neccessity. I called to let them know I am having financial difficulties because my husband lost his job and I was told. "oh well your loan wasn't based off of his income just yours. I mean duh but now I am paying for my entire household. I even tried to set up a payment arrangement to pay two payments and the rude agent told me to borrow the money from someone to pay. I just don't know what I am going to do. I have 3 children to feed and keep a roof over our heads. I cant believe they didn't even try and help me
DO NOT USE BLUE TRUST LOANS!!!
The company is a complete rip off. Please do not use unless you are desperate and this is your only option. *The interest is outrageous* I took out a $500 loan.
I understood that I would be making biweekly payments of $113.46. I did not notice that I was being charged 637% interest over a 6 month period which would equate to my paying a whooping $1361.65 to Blue Trust for the initial loan.
$500 initial loan amount - repayment to Blue Trust $1361.65
I am in shock!!!! I am angry....is this even legal? DO NOT USE BLUE TRUST
(I plan to pay off earlier and will still be ripped off)
I am writing on behalf of Blue Trust Loans in response to a November 16, 2015 review notifying us...
of ID# [redacted]’sComplaint. This correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust has no physical presence in the State of North Carolina and does not solicit North Carolina consumers via mail, television, or radio advertisement. Therefore, we are not subject to its regulatory jurisdiction. In order to obtain a loan from Blue Trust, a North Carolina consumer must log on to the internet and access the Blue Trust website, just as you did. You received documents in conjunction with your loan fully describing how the finance fees are applied and your repayment options, and you agreed to these terms including the applicability of Lac Courte Oreilles law, not North Carolina law to the transaction, with an electronic signature. Should you require another copy of your documents, or if you need clarification on points referenced in the documents, please contact us.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to ID# [redacted]'s Complaint. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint. ID# [redacted] has been notified of their current account status of "Paid in Full" as of December 2, 2015 provided all payments satisfied to date were honored by ID# [redacted]'s financial institution.
We trust that this resolves this matter. However, if we may be of further assistance, please contact Blue Trust Loans directly at the number listed below.
Sincerely,
Blue Trust Loans Customer Service
(877) 770- 2682
[redacted]
Compliance Manager
LCO Financial Services
O:[redacted]
[redacted]
[redacted]
I received a loan from Blue's trust loans in December. The loan was quick and easy and was in my account within 4 business days. Within 6 business days they took their first payment out and every two weeks it came out like clockwork. When I called to pay off my loan early they gave me a balance that was more than what I even borrowed even though I already paid four Payment for more than I have borrowed to begin with. The advertisement says that you will not be penalized and part of your payment goes towards principal this is not true and if you want to pay ten times the amount that you borrowed then go right on ahead and get a loan from them. Do you not trust this business it is businesses like this that are the reason I will never do business online again.
I am writing on behalf of Blue Trust Loans in response to your October 3, 2016 letter notifying us of ID# [redacted]’s complaint. This correspondence is...
intended to serve as written verification of Blue Trust Loan’s position on this matter.
Customer satisfaction is of the utmost importance to us. We apologize that this customer was unhappy with their experience.
So you are aware, Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by, the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code. Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by laws of Lac Courte Oreilles, as well as United States federal laws.
Blue Trusts Loans values its customers, so we contacted ID#[redacted] directly in reference to the complaint in an effort to resolve the issue. However, we do note that as a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints.
If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CSTMonday through Thursday, 7 a.m. to 5 p.m. CST on Friday, or through email at [email protected].
Sincerely,
Blue Trust Loans Customer Service1-877-770-2682info@bluetrustloans.comwww.bluetrustloans.com
I am writing on behalf of Blue Trust Loans in response to your August 22, 2016 letter notifying us of ID# [redacted]’s complaint. This...
correspondence is intended to serve as written verification of Blue Trust Loan’s position on this matter.
Blue Trust Loans is a brand of Hummingbird Funds LLC., a tribal limited liability company organized under the laws of the Lac Courte Oreilles Band of Lake Superior Chippewa and is an instrumentality of, and wholly-owned and controlled by the Lac Courte Oreilles Band of Lake Superior Chippewa, a federally recognized sovereign American Indian Tribe. ID# [redacted]’s loan was made by Blue Trust Loans as provided by the Lac Courte Oreilles Tribal Consumer Financial Services Regulatory Code (the “Code”). Blue Trust Loan’s contracts, including the loan agreement ID# [redacted] signed, clearly designate this law as governing its transactions and provides all disclosures required by Lac Courte Oreilles and United States federal laws.
As a federally recognized sovereign American Indian Tribe, Blue Trust Loans is not obligated to respond to customer complaints. However, because Blue Trusts Loans values its customers, we contacted ID# [redacted] directly in reference to the Complaint and resolved the issue.
Customer satisfaction is of the upmost importance to us. We apologize that this customer was unhappy with their experience.
If there is anything else we can do to help, please feel free to contact us at 1-877-770-2682 from 7 a.m. to 7 p.m. CST Monday - Thursday, 7 a.m. to 5 p.m. CST on Friday or email us at [email protected].
Sincerely,Blue Trust Loans Customer [email protected]