Blueback Accounting LLC

September 26, Response Via US MAIL: Revdex.com serving Central, Northern & Western Arizona E Missouri AvePhoenix, AZ 85014-Phone: (602) 264- Re: Jessica Guardino; Case No Dear Revdex.com serving Central, Northern & Western Arizona: This letter
is in response to your notification letter of September 22, 2017, in which you informed us of a complaint about NumotionUnfortunately, we are unable to disclose any information about any customer without a valid HIPAA-compliant release from that individualPlease know that we make every attempt to respond quickly and completely to all customer concerns, and welcome input and suggestions from all customersShould you have any further questions, please feel free to contact the Customer Experience Team at (800) 500-or by email at [email protected], Ramona TM*** Customer Experience Representative cc: *** ***

I spoke to [redacted] via phone on 4/7/15. He had previously cancelled his order as he stated he did not want services from us, I then reactivated the order on 4/7/15. In the time we were processing his order he did have a repair rental chair to utilize while his was being fixed. [redacted] was also...

provided a loaner charger. As for the battery issue, we are very certain that are battery provider gives us quality product. If it does have issues then we have warranty processes in place.[redacted]'s equipment was returned on 6/29/15 and I do not see any open orders currently.