Customer was unreasonable, referenced an order or info from someone with out any documentation or dates or customer namesWanted me to promise thing for a delivery next April which I could not doCustomers order was cancelled per there request and deposit returned via credit card
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please allow me to direct your attention to the 9/9/call log, under the column titled duration (minutes) Per the information provided, I left you a 2-minute voicemailIt is not my fault you did not listen to your messages, nor did you return my call I could not possible call you on Saturday (9/10/16) as that was the date of my wedding To even expect me to is unreasonable Also, in your earlier statements to the Revdex.com, you argued venomously that I did not call youNow that you are faced with actual proof of not one but two phone calls, you are still going to continue as if I did not reach out to try and settle this matter Honestly, I am appalled in the manner of how you handle customers and complaintsEven more so, I am afraid for others who may rent from you In no way, would I ever accept your insult of a responseThe only way to settle this matter is with monetary value Again, I am requesting at least 40% of my money back If you are unable to accommodate this request, then I will be seeking the total reimbursement + attorney fees when I sue you in small claims courtConsidered this my good faith effort I also would like the Revdex.com to keep this complaint open for the public to view Regards, [redacted] ( ***)
The merchandise was delivered on Wednesday I was in the office through Saturday at noon and never spoke to any one about problems that existedI would have dispatched some one to correct I can offer 10% to correct our error, we did not refuse to make corrections, but in fact never heard from the customer until October 10th ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The item in question in fact was returned to [redacted] Uhaul Office, as the manager stated he contacted the Crestwood office on my behalf. The "late fees" should not be applied as my card was charged at their convenience without my permission. I paid each time I had a bill and have copies of the transactions. This is not a business I would recommend to anyone. I am truly disappointed in the way this was handled. Regards, [redacted] ***
Customer was unreasonable, referenced an order or info from someone with out any documentation or dates or customer namesWanted me to promise thing for a delivery next April which I could not doCustomers order was cancelled per there request and deposit returned via credit card
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Please allow me to direct your attention to the 9/9/call log, under the column titled duration (minutes) Per the information provided, I left you a 2-minute voicemailIt is not my fault you did not listen to your messages, nor did you return my call I could not possible call you on Saturday (9/10/16) as that was the date of my wedding To even expect me to is unreasonable Also, in your earlier statements to the Revdex.com, you argued venomously that I did not call youNow that you are faced with actual proof of not one but two phone calls, you are still going to continue as if I did not reach out to try and settle this matter Honestly, I am appalled in the manner of how you handle customers and complaintsEven more so, I am afraid for others who may rent from you In no way, would I ever accept your insult of a responseThe only way to settle this matter is with monetary value Again, I am requesting at least 40% of my money back If you are unable to accommodate this request, then I will be seeking the total reimbursement + attorney fees when I sue you in small claims courtConsidered this my good faith effort I also would like the Revdex.com to keep this complaint open for the public to view Regards, [redacted] ( ***)
The merchandise was delivered on Wednesday I was in the office through Saturday at noon and never spoke to any one about problems that existedI would have dispatched some one to correct I can offer 10% to correct our error, we did not refuse to make corrections, but in fact never heard from the customer until October 10th ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The item in question in fact was returned to [redacted] Uhaul Office, as the manager stated he contacted the Crestwood office on my behalf. The "late fees" should not be applied as my card was charged at their convenience without my permission. I paid each time I had a bill and have copies of the transactions. This is not a business I would recommend to anyone. I am truly disappointed in the way this was handled. Regards, [redacted] ***