Complaint: [redacted] I am rejecting this response because: these people rent "RAT HOLES" the garage of the townhouse smelled like pet urine the entire time my daughter lived thereThe fence was broken and never fixed; even through it was reported numerous timesThe interior was just plain DIRTY! The sink in upstairs bathroom leaked; the garage door was broken for a few months before they came and "fixed" it; but it still never worked properlyDuring the time the garage door was broken; the entry door from the garage to the kitchen was broken intoThis was never fixed The place is a "PIG PEN"The owners are liars; they are not fair; and they charged unreasonable fees for painting; cleaning; mowing the yard; $to mow a small townhouse back yard! Not sure who their lawn service is; but they are price gauging if they charge $to mow that small back yard! Skiles are horrible land lords!!! Some one needs to know how BAD they are for future students that may rent from them! At least know that they can forget about ever getting any of their deposit back; because the liars will come up with something so that they can keep the deposit; and charge extra for repairs!!!! Regards, [redacted]
I will respond to the only a part of the complaint as receivedThis response applies to the part of the complaint that begins with “So I’mMy daughter”The nonsense that precedes my beginning point appears to have nothing to do with Cedar Grove occupancy by [redacted] Attached is the move in inventory condition form as completed by the residentsThis form was completed in very clear detail and with considerable specificity so I would conclude if an item is not marked as a problem there is clearly no problem Complainant says the property was never cleanUntrue even by their on report of conditionCertainly it was not perfect and new baseboards were not installed but the unit was substantially cleanThe move out inspection is attachedI have also attached the history of maintenance requested and notes on completionThe unit was freshly painted (90%) prior to occupancy by this tenantThe allowance of wear and tear does not include soilingSoiling, such and dirt in the carpet or on the walls is the responsibility of the tenantTenant was charged to clean the carpets, the general cleaning needed to restore it to the condition it was in when occupied and a percentage of the cost to paint the walls and doors soiled during their occupancyMy staff has discussed each charge with the guarantors wifeIf invoices were requested they were providedWe have made adjustments as best we canWe have left in place charges that we believe are 100% valid and attributable to the tenants occupancyNo further adjustment will be madeWe are not taking advantage of students, working professionals that lease through us, professors, attorneys, blue collar or any other people groupWe do not charge owners or customers any fee for services rendered to property and there is absolutely no motivation to charge either an owner or a resident any amount for work not doneThe work done and charged to the tenant is both morally and legally correct The [redacted] ’s want the owner of this property to pay for issues they createdThat is not a tenable position to hold [redacted] - Broker
I will respond to the only a part of the complaint as received. This response applies to the part of the complaint that begins with “So I’mMy daughter”. The nonsense that precedes my beginning point appears to have nothing to do with 117 Cedar Grove occupancy by [redacted]. Attached is the move in...
inventory condition form as completed by the residents. This form was completed in very clear detail and with considerable specificity so I would conclude if an item is not marked as a problem there is clearly no problem. Complainant says the property was never clean. Untrue even by their on report of condition. Certainly it was not perfect and new baseboards were not installed but the unit was substantially clean. The move out inspection is attached. I have also attached the history of maintenance requested and notes on completion. The unit was freshly painted (90%) prior to occupancy by this tenant. The allowance of normal wear and tear does not include soiling. Soiling, such and dirt in the carpet or on the walls is the responsibility of the tenant. Tenant was charged to clean the carpets, the general cleaning needed to restore it to the condition it was in when occupied and a percentage of the cost to paint the walls and doors soiled during their occupancy. My staff has discussed each charge with the guarantors wife. If invoices were requested they were provided. We have made adjustments as best we can. We have left in place charges that we believe are 100% valid and attributable to the tenants occupancy. No further adjustment will be made. We are not taking advantage of students, working professionals that lease through us, professors, attorneys, blue collar or any other people group. We do not charge owners or customers any fee for services rendered to property and there is absolutely no motivation to charge either an owner or a resident any amount for work not done. The work done and charged to the tenant is both morally and legally correct. The [redacted]’s want the owner of this property to pay for issues they created. That is not a tenable position to hold. [redacted] - Broker
Complaint: [redacted]
I am rejecting this response because: these people rent "RAT HOLES" the garage of the townhouse smelled like pet urine the entire time my daughter lived there. The fence was broken and never fixed; even through it was reported numerous times. The interior was just plain DIRTY! The sink in upstairs bathroom leaked; the garage door was broken for a few months before they came and "fixed" it; but it still never worked properly. During the time the garage door was broken; the entry door from the garage to the kitchen was broken into. This was never fixed. The place is a "PIG PEN". The owners are liars; they are not fair; and they charged unreasonable fees for painting; cleaning; mowing the yard; $100 to mow a small townhouse back yard! Not sure who their lawn service is; but they are price gauging if they charge $100 to mow that small back yard! Skiles are horrible land lords!!! Some one needs to know how BAD they are for future students that may rent from them! At least know that they can forget about ever getting any of their deposit back; because the liars will come up with something so that they can keep the deposit; and charge extra for repairs!!!!
Regards,
[redacted]
Complaint: [redacted] I am rejecting this response because: these people rent "RAT HOLES" the garage of the townhouse smelled like pet urine the entire time my daughter lived thereThe fence was broken and never fixed; even through it was reported numerous timesThe interior was just plain DIRTY! The sink in upstairs bathroom leaked; the garage door was broken for a few months before they came and "fixed" it; but it still never worked properlyDuring the time the garage door was broken; the entry door from the garage to the kitchen was broken intoThis was never fixed The place is a "PIG PEN"The owners are liars; they are not fair; and they charged unreasonable fees for painting; cleaning; mowing the yard; $to mow a small townhouse back yard! Not sure who their lawn service is; but they are price gauging if they charge $to mow that small back yard! Skiles are horrible land lords!!! Some one needs to know how BAD they are for future students that may rent from them! At least know that they can forget about ever getting any of their deposit back; because the liars will come up with something so that they can keep the deposit; and charge extra for repairs!!!! Regards, [redacted]
I will respond to the only a part of the complaint as receivedThis response applies to the part of the complaint that begins with “So I’mMy daughter”The nonsense that precedes my beginning point appears to have nothing to do with Cedar Grove occupancy by [redacted] Attached is the move in inventory condition form as completed by the residentsThis form was completed in very clear detail and with considerable specificity so I would conclude if an item is not marked as a problem there is clearly no problem Complainant says the property was never cleanUntrue even by their on report of conditionCertainly it was not perfect and new baseboards were not installed but the unit was substantially cleanThe move out inspection is attachedI have also attached the history of maintenance requested and notes on completionThe unit was freshly painted (90%) prior to occupancy by this tenantThe allowance of wear and tear does not include soilingSoiling, such and dirt in the carpet or on the walls is the responsibility of the tenantTenant was charged to clean the carpets, the general cleaning needed to restore it to the condition it was in when occupied and a percentage of the cost to paint the walls and doors soiled during their occupancyMy staff has discussed each charge with the guarantors wifeIf invoices were requested they were providedWe have made adjustments as best we canWe have left in place charges that we believe are 100% valid and attributable to the tenants occupancyNo further adjustment will be madeWe are not taking advantage of students, working professionals that lease through us, professors, attorneys, blue collar or any other people groupWe do not charge owners or customers any fee for services rendered to property and there is absolutely no motivation to charge either an owner or a resident any amount for work not doneThe work done and charged to the tenant is both morally and legally correct The [redacted] ’s want the owner of this property to pay for issues they createdThat is not a tenable position to hold [redacted] - Broker
I will respond to the only a part of the complaint as received. This response applies to the part of the complaint that begins with “So I’mMy daughter”. The nonsense that precedes my beginning point appears to have nothing to do with 117 Cedar Grove occupancy by [redacted]. Attached is the move in...
inventory condition form as completed by the residents. This form was completed in very clear detail and with considerable specificity so I would conclude if an item is not marked as a problem there is clearly no problem. Complainant says the property was never clean. Untrue even by their on report of condition. Certainly it was not perfect and new baseboards were not installed but the unit was substantially clean. The move out inspection is attached. I have also attached the history of maintenance requested and notes on completion. The unit was freshly painted (90%) prior to occupancy by this tenant. The allowance of normal wear and tear does not include soiling. Soiling, such and dirt in the carpet or on the walls is the responsibility of the tenant. Tenant was charged to clean the carpets, the general cleaning needed to restore it to the condition it was in when occupied and a percentage of the cost to paint the walls and doors soiled during their occupancy. My staff has discussed each charge with the guarantors wife. If invoices were requested they were provided. We have made adjustments as best we can. We have left in place charges that we believe are 100% valid and attributable to the tenants occupancy. No further adjustment will be made. We are not taking advantage of students, working professionals that lease through us, professors, attorneys, blue collar or any other people group. We do not charge owners or customers any fee for services rendered to property and there is absolutely no motivation to charge either an owner or a resident any amount for work not done. The work done and charged to the tenant is both morally and legally correct. The [redacted]’s want the owner of this property to pay for issues they created. That is not a tenable position to hold. [redacted] - Broker
Complaint: [redacted]
I am rejecting this response because: these people rent "RAT HOLES" the garage of the townhouse smelled like pet urine the entire time my daughter lived there. The fence was broken and never fixed; even through it was reported numerous times. The interior was just plain DIRTY! The sink in upstairs bathroom leaked; the garage door was broken for a few months before they came and "fixed" it; but it still never worked properly. During the time the garage door was broken; the entry door from the garage to the kitchen was broken into. This was never fixed. The place is a "PIG PEN". The owners are liars; they are not fair; and they charged unreasonable fees for painting; cleaning; mowing the yard; $100 to mow a small townhouse back yard! Not sure who their lawn service is; but they are price gauging if they charge $100 to mow that small back yard! Skiles are horrible land lords!!! Some one needs to know how BAD they are for future students that may rent from them! At least know that they can forget about ever getting any of their deposit back; because the liars will come up with something so that they can keep the deposit; and charge extra for repairs!!!!
Regards,
[redacted]