BlueMark Capital

Thank you for forwarding this communication I spoke with MrB [redacted] several times last week and the issue is now resolved We determined that a key code error on our part was the cause of the problem and he has been fully refunded We also sent him a gift basket of products as an apology for the confusion However, his claim that someone from Nutiva called and requested information about his bank account is false I inquired with everyone who had knowledge of this issue and no one here spoke with him other than myself and our customer service agents Please let me know if there are any additional concerns regarding this matter.Sincerely,L [redacted] Director of [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10644919, and find that this resolution is satisfactory to me
Regards,
M*** ***

Thank you for forwarding this communication.  I spoke with Mr. B[redacted] several times last week and the issue is now resolved.  We determined that a key code error on our part was the cause of the problem and he has been fully refunded.  We also sent him a gift basket of products as an...

apology for the confusion.  However, his claim that someone from Nutiva called and requested information about his bank account is false.  I inquired with everyone who had knowledge of this issue and no one here spoke with him other than myself and our customer service agents.  Please let me know if there are any additional concerns regarding this matter.Sincerely,L[redacted]Director of [email protected]