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Bluestar Properties, Inc.

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Bluestar Properties, Inc. Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Initial Business Response /* (1000, 5, 2015/05/22) */
Contact Name and Title: [redacted] Office Manag
Contact Phone: XXX-XXX-XXXX ext. **
Contact Email: [redacted]@bluestarsocal.com
To Whom it May Concern:
In regards to the above compliant. The credit's were issued against the tenants account,...

but one was not applied, showing an open balance on her online account. We have now applied all credits giving the tenant a $0.00 balance and have sent her correspondence letting her know that her account is clear of all balances. If you should have any other questions or need a copy of their payment ledger please let me know.
Sincerely,
[redacted]
Office Manager
Bluestar Properties, LLC
[redacted]@bluestarsocal.com
Final Business Response /* (4000, 7, 2015/05/26) */
[redacted]Document Attached[redacted]
I have attached the letter and copy of the ledger we sent to the tenant.

Hi,  we have made contact with this applicant.  We were missing a rental verification for the original application she turned in.  We were able to make contact with her and let her know that she could still be approved if we received this info.  The original apartment she applied...

for is no longer available, but we found another one that she is now applying for.  Her original application fee still applies.  The applicant also told us she would rescind this complaint.Sincerely,[redacted]Office Manager

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Address: 12176 Industrial Blvd., Suite 1, Victorville, California, United States, 92395-5879

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