Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Initial Business Response / [redacted] (1000, 5, 2015/05/22) */ Contact Name and Title: [redacted] Office Manag Contact Phone: XXX-XXX-XXXX ext [redacted] Contact Email: ***@bluestarsocal.com To Whom it May Concern: In regards to the above compliantThe credit's were issued against the tenants account, but one was not applied, showing an open balance on her online accountWe have now applied all credits giving the tenant a $balance and have sent her correspondence letting her know that her account is clear of all balancesIf you should have any other questions or need a copy of their payment ledger please let me know Sincerely, [redacted] Office Manager Bluestar Properties, LLC ***@bluestarsocal.com Final Business Response / [redacted] (4000, 7, 2015/05/26) */ ***Document Attached [redacted] I have attached the letter and copy of the ledger we sent to the tenant
Hi, we have made contact with this applicant We were missing a rental verification for the original application she turned in We were able to make contact with her and let her know that she could still be approved if we received this info The original apartment she applied for is no longer available, but we found another one that she is now applying for Her original application fee still applies The applicant also told us she would rescind this complaint.Sincerely, [redacted] Office Manager
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
Initial Business Response / [redacted] (1000, 5, 2015/05/22) */ Contact Name and Title: [redacted] Office Manag Contact Phone: XXX-XXX-XXXX ext [redacted] Contact Email: ***@bluestarsocal.com To Whom it May Concern: In regards to the above compliantThe credit's were issued against the tenants account, but one was not applied, showing an open balance on her online accountWe have now applied all credits giving the tenant a $balance and have sent her correspondence letting her know that her account is clear of all balancesIf you should have any other questions or need a copy of their payment ledger please let me know Sincerely, [redacted] Office Manager Bluestar Properties, LLC ***@bluestarsocal.com Final Business Response / [redacted] (4000, 7, 2015/05/26) */ ***Document Attached [redacted] I have attached the letter and copy of the ledger we sent to the tenant
Hi, we have made contact with this applicant We were missing a rental verification for the original application she turned in We were able to make contact with her and let her know that she could still be approved if we received this info The original apartment she applied for is no longer available, but we found another one that she is now applying for Her original application fee still applies The applicant also told us she would rescind this complaint.Sincerely, [redacted] Office Manager