Blus Logistics Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Customer stated he was "recently-disappointed" and the purchase from last year was *** *** ***The customer waited 7+ months to claim a product did not work, he is welcome to open a PayPal dispute (his form of payment) if he wishes to get a refund, there are no returns for an item from last year or store credit that has been used/opened

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The age of the product is irrelevant, as the product itself is inherently faulty and does not (and never would have, for any purchaser) functioned as advertised. Following is text from my original email to Adafruit describing this issue: "After doing a ton of online research I found that basically everyone that has ever tried using one of these chips has had the same _exact_ problem! Why would you sell a chip like that and not at least mention that!"Instead of providing evidence that this is not the case (which I would be open to if it is indeed available), they simply responded that the return date has passedThere _is_ evidence that the device, as manufactured, is faulty (i.ecan never stay connected to a wifi connection for more than - hours before requiring a manual reset), however if Adafruit can provide evidence that this is not the case and that there was just something wrong with my specific device, due to misuse, etc., I would be happy to drop this complaint(and indeed, if this had been provided in their initial reply to my email this Revdex.com complaint would never have been filed)As it currently stands, however, it appears that Adafruit has no problem with having misrepresented and sold an inherently faulty product to many customersI believe Adafruit is in fact an excellent company, and I'm surprised by this behavior, and hope it is not the case
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***

Customer was refunded as per their request $34.95, the customer did not allow us to assist them and the item was not returned, we asked the customer to let us know if they wanted a refund, they did not reply.***Regardless, we issued
a refund to the customer:REFUND Transaction ConfirmationREFUND Transaction *** has been successfully ACCEPTED by the system. Below is a summary:Transaction ID: ***Payment Method: ***Amount: USD (34.95) REFUNDCustomer Name: *** *** *** *** *** **
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Customer made purchase last year, over 7 months ago (11/*/2015) was instructed a return is outside the return period. Customer then stated was "recently-disappointed" and the purchase from last year was "poop" and "doodoo". Here is the refund/return policy. [redacted] ...

=Returns= To arrange for a return use the contact form or email [redacted] We can only accept returns of unopened kits and products, within 30 days of receipt.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Adafruit continues to avoid the issue that they have seemingly defrauded their customers (myself included), and that they seem to care very little about this. 
Sincerely,
[redacted]

Revdex.com:
I have received a FULL 100% REFUND from the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Customer claimed an item was missing from package, the barcoded items were scanned in and were in the package weight matches the product being included, however the the customer continued to claim it was not included so we refunded the full amount of the product they claimed was missing, $5.00 ...

Proof of refund below, there is no replacement for this item, there are none in stock. Transaction [redacted] has been successfully ACCEPTED by the system. Below is a summary: [redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]