Patient called screaming and cussing today about his billHe was told when scheduling for patient appreciation week that their first visit and their first visit only is freeThere is a charge for services after the first visitHe came for his first visit, and also came back for a second visit at
which time he was adjusted and charged forHe went on to cuss me out at which time I told him he could not speak to me that way and that I was hanging up if he continued, which he did, and then I did hang upHe did not give me a chance to discuss anything with him, he was only calling to complain and cussHis charge has been written off and his account in our office has been closedHe has never paid but if we receive payment from him, it will be returned by mail
Patient called screaming and cussing today about his billHe was told when scheduling for patient appreciation week that their first visit and their first visit only is freeThere is a charge for services after the first visitHe came for his first visit, and also came back for a second visit at
which time he was adjusted and charged forHe went on to cuss me out at which time I told him he could not speak to me that way and that I was hanging up if he continued, which he did, and then I did hang upHe did not give me a chance to discuss anything with him, he was only calling to complain and cussHis charge has been written off and his account in our office has been closedHe has never paid but if we receive payment from him, it will be returned by mail