I received the information from the Revdex.com today regarding a complaint filed by [redacted] concerning BMusic Studio, which is owned and operated by [redacted] As described in the attached email to Mr***, Mr [redacted] is an independent contractor with Heid Music, his music studio is housed in our facility In a conversation with Mr [redacted] this evening, he said that since the complaint was filed, Mr [redacted] has taken two music lessons from Mr [redacted] and made a partial payment for those lessons to Mr [redacted] I am very interested in facilitating a resolution to the situation and will do my best to better understand and assist with the resolution As a resolution is reached, I will make sure that your office is notified Thank you, [redacted] ________________________________________________________________________________...⇄ [redacted] *** | Director of Human Resources | Heid Music Co | [redacted] *** * [redacted] *** *** * [redacted] * [redacted] * [redacted] For All Things Musical - Since Appleton | Green Bay | Madison | Oshkosh | Wisconsin Rapids ---------- Forwarded message ----------From: [redacted] To: " [redacted] Cc: Date: Thu, Apr 19:51:-0500Subject: Follfrom Heid Music - Hello Mr***, As a follto our phone call, I wanted to share my contact information (below) Even though our teachers are independent contractors and are not employees of Heid Music, our goal is to achieve your satisfaction Please know that I haven’t spoken with [redacted] yet, but will do so soon and with a spirit of fairness, I may need to reach out to you for more informationBut rest assured, I will also contact you with a resolution I’d like to be sure that I have the details correct of events that have taken place since April Please edit any incorrect pieces of information · Mr [redacted] has paid [redacted] (BMusic Studio) $for lessons (a monthly lessons plan of lessons costs $per lesson, for a total of $175.00) · Mr [redacted] has taken lessons so far with [redacted] Outcome: · In order to reach satisfaction for Mr***, he needs to be released from any liability or obligation for taking lessons from BStudios plus released from any payment obligations Thank you for your help in helping us to find a resolutionIf I can be any further assistance, please contact me Sincerely, [redacted] ________________________________________________________________________________...⇄ [redacted] *** | Director of Human Resources | Heid Music Co | [redacted] *** * [redacted] *** *** * [redacted] * [redacted] * [redacted] For All Things Musical - Since Appleton | Green Bay | Madison | Oshkosh | Wisconsin Rapids
I received the information from the Revdex.com today regarding a complaint filed by [redacted] concerning BMusic Studio, which is owned and operated by [redacted] As described in the attached email to Mr***, Mr [redacted] is an independent contractor with Heid Music, his music studio is housed in our facility In a conversation with Mr [redacted] this evening, he said that since the complaint was filed, Mr [redacted] has taken two music lessons from Mr [redacted] and made a partial payment for those lessons to Mr [redacted] I am very interested in facilitating a resolution to the situation and will do my best to better understand and assist with the resolution As a resolution is reached, I will make sure that your office is notified Thank you, [redacted] ________________________________________________________________________________...⇄ [redacted] *** | Director of Human Resources | Heid Music Co | [redacted] *** * [redacted] *** *** * [redacted] * [redacted] * [redacted] For All Things Musical - Since Appleton | Green Bay | Madison | Oshkosh | Wisconsin Rapids ---------- Forwarded message ----------From: [redacted] To: " [redacted] Cc: Date: Thu, Apr 19:51:-0500Subject: Follfrom Heid Music - Hello Mr***, As a follto our phone call, I wanted to share my contact information (below) Even though our teachers are independent contractors and are not employees of Heid Music, our goal is to achieve your satisfaction Please know that I haven’t spoken with [redacted] yet, but will do so soon and with a spirit of fairness, I may need to reach out to you for more informationBut rest assured, I will also contact you with a resolution I’d like to be sure that I have the details correct of events that have taken place since April Please edit any incorrect pieces of information · Mr [redacted] has paid [redacted] (BMusic Studio) $for lessons (a monthly lessons plan of lessons costs $per lesson, for a total of $175.00) · Mr [redacted] has taken lessons so far with [redacted] Outcome: · In order to reach satisfaction for Mr***, he needs to be released from any liability or obligation for taking lessons from BStudios plus released from any payment obligations Thank you for your help in helping us to find a resolutionIf I can be any further assistance, please contact me Sincerely, [redacted] ________________________________________________________________________________...⇄ [redacted] *** | Director of Human Resources | Heid Music Co | [redacted] *** * [redacted] *** *** * [redacted] * [redacted] * [redacted] For All Things Musical - Since Appleton | Green Bay | Madison | Oshkosh | Wisconsin Rapids