BMW of Palm Springs

Good morning [redacted] , We replaced both tires for the customer last week at no charge to himIf there is anything else I need to send please let me know

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12579337, and find that this resolution is satisfactory to me

Initial Business Response /* (1000, 5, 2016/04/21) */
Thank you for your recent inquiry on the subject case number referenced above
The complaint as noted in your letter is factual but incomplete; the consumer was advised that the pricing was an automatic feed which populated the
manufacturer's suggested retail price (MSRP) in errorOnce the error was realized the corrections were made immediately, we regret any hardship this may have createdBMW of Palm Springs will honor the MSRP price for the consumer if they wish to place an order for a vehicle, as a deposit has been accepted on the vehicle in question
Initial Consumer Rebuttal /* (3000, 7, 2016/04/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
An ethical business is obligated to sell a product at the advertised price, in this case, it was on different web sitesTheir initial response to me was they were selling the car for $15,over that price, and refused to sell it for what was advertisedRegardless of a pricing "error", the consumer should NOT have to pay for that "error"! I have notified BMW of North America of this incident and would never do business with this dealership

Hi MsBejarano, Sorry for the late response, it has been crazy busyIt was an unfortunate situation that we misquoted the price of the warranty, it was an honest mistakeWe have refunded the client all of her moniesPlease let me know if you have any other questions
Thanks, ***

Good morning [redacted],                   We replaced both tires for the customer last week at no charge to him. If there is anything else I need to send please let me know

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12579337, and find that this resolution is satisfactory to me.