BMW of Roanoke Reviews (1)
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BMW of Roanoke Rating
Description: AUTO DEALERS-NEW CARS, AUTO DEALERS-USED CARS, AUTO PARTS & SUPPLIES-NEW, AUTO REPAIR & SERVICE
Address: 2824 Franklin Road, SW, Roanoke, Virginia, United States, 24014
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Review: I have called repeatedly on this issue with no response from business. My car was taken to the dealership for air-conditioning repairs. The month of June keep the vehicle for ten days. Picked up my vehicle and it wasn't fixed. Took the car back in July. Said it needed additional repairs to air conditioner an included some engine problems. I have a extended warranty. It's August and they still have my vehicle and I have called and getting no answersuch.Desired Settlement: Well first and call from business on status of my vehicle. An a dealer vehicle till it is fixed.
Business
Response:
Good morning, let me get some more information on this car and I will send you an updated response.
Business
Response:
Tis issue has been resolved and th4 car has been picked up .
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Well I have been contacted later the same evening. I submitted this complaint but the issues have been satisfied.
Regards,