I took my car into BMW Tucson as I was concerned about the battery and wanted it checkedMy service rep*** answered all my questions and provided the infoI required in order to know what to look for in regards to the batteryHe had the vehicle looked over along with some maintenance items performedI received excellent service from all staffI will ask for *** again down the road as needed
Please consider going to another dealership! The GM is well known to be arrogant with very limited knowledge. The way he conducts business is very embarrassing. The service department is not staffed with technicians who have adequate training. They replaced gaskets with the incorrect part causing leaks, they overlooked leaking and damaged struts and they left a cabin filter with leaves in it and completely filthy. This service was considered acceptable by the aforementioned GM. Auto Nation should be ashamed that this is occurring. When a problem arose 1 day after purchasing a vehicle, there was no consideration for a resolution of the problem. "Hands were tied" and no one was able to help me because the general manager was not willing to look into the issues. Apparently problems with suspension are not a safety concern.
I took my car into BMW Tucson as I was concerned about the battery and wanted it checkedMy service rep*** answered all my questions and provided the infoI required in order to know what to look for in regards to the batteryHe had the vehicle looked over along with some maintenance items performedI received excellent service from all staffI will ask for *** again down the road as needed
Please consider going to another dealership! The GM is well known to be arrogant with very limited knowledge. The way he conducts business is very embarrassing. The service department is not staffed with technicians who have adequate training. They replaced gaskets with the incorrect part causing leaks, they overlooked leaking and damaged struts and they left a cabin filter with leaves in it and completely filthy. This service was considered acceptable by the aforementioned GM. Auto Nation should be ashamed that this is occurring. When a problem arose 1 day after purchasing a vehicle, there was no consideration for a resolution of the problem. "Hands were tied" and no one was able to help me because the general manager was not willing to look into the issues. Apparently problems with suspension are not a safety concern.