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BNI Publications Inc

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BNI Publications Inc Reviews (4)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Regarding Invoice [redacted] for [redacted]Please be advised that this invoice has been cancelled.  There is no open balance, and no future collection statements will be sent.The book was shipped as part our free preview service, and the "aggressive" collections letters should not have...

been sent.  This was an error on our part for which we sincerely apologize.This account has also been removed from the free preview service.Sincerely,[redacted]Chief Operating OfficerDesign & Construction ResourcesBNi Building News

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I do feel that it is presumptuous on the Publisher's part to assume we wanted to be placed on a automatic annual reorder simply because we ordered 1 publication the prior year.  We will not be ordering anything from this company in the future.  Thank you for your assistance in this matter. 
Regards,
[redacted]

We have checked this customer's account and do not see that we have received any priory requests to cancel this order.  Nevertheless, we have cancelled the balance of $77.70 and have removed the customer from the annual update program.  If the customer has any additional concerns, they are...

welcome to contact me personally at [redacted]@bnibooks.com.Thank you.

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Address: Vista, California, United States, 20878-1685

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