Bo's Service Company, lncEasum Road Louisville, KY 40299October 13, 2016Dear Mr[redacted] :I sent a note on 10/6/letting you know our plans to addressing your complaint regarding the installation of a cooler at [redacted] 's Baxter Liquors.Our technician, [redacted] was out last week to address the problem with the compressor running all the timeHe made some adjustments of the equipment which should have corrected the length of time the compressor runsIf you notice this happening again, please let us know by calling our business telephone number at ###-###-####.In my last note I told you that [redacted] , who installed the box, would be contacting youMy understanding is that he has talked with you and told you what steps he was going to take to correct the problem of water accumulation on the roofHe had planned to do this work this week but had some medical issues which required physical therapy this weekHe does plan to do the work in the upcoming week of October 17, 2016.Sincerely,Bo's Service CompanyCo: Revdex.com
Revdex.com:Please help me I would call them and they would not respondThey would hang up on me and told me to sue them I treated them with respect and they would not respond [redacted] there person that they sent out threatened me and told me to sue them .I have tried many times to cantact them and they will not honor there waranty I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY] Regards, [redacted]
Bo's Service Company, lncEasum Road Louisville, KY 40299October 13, 2016Dear Mr[redacted] :I sent a note on 10/6/letting you know our plans to addressing your complaint regarding the installation of a cooler at [redacted] 's Baxter Liquors.Our technician, [redacted] was out last week to address the problem with the compressor running all the timeHe made some adjustments of the equipment which should have corrected the length of time the compressor runsIf you notice this happening again, please let us know by calling our business telephone number at ###-###-####.In my last note I told you that [redacted] , who installed the box, would be contacting youMy understanding is that he has talked with you and told you what steps he was going to take to correct the problem of water accumulation on the roofHe had planned to do this work this week but had some medical issues which required physical therapy this weekHe does plan to do the work in the upcoming week of October 17, 2016.Sincerely,Bo's Service CompanyCo: Revdex.com
Revdex.com:Please help me I would call them and they would not respondThey would hang up on me and told me to sue them I treated them with respect and they would not respond [redacted] there person that they sent out threatened me and told me to sue them .I have tried many times to cantact them and they will not honor there waranty I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolutionPlease respond here ONLY] Regards, [redacted]