BoardPusher, LLC

Hello,The customer scratched their graphic while applying the griptapeAll skateboard graphics scratch and wear off with useThis is not a complaint we receive as our boards are printed with the same printing process that the vast majority of skateboards areWhen our attempts to explain this to the customer failed, we agreed to issue them a refund if they returned the board; which is what ended up happeningPlease recognize that we tried to resolve this customer complaint the best way we couldThey issued a full refund for a product that was custom printed for them and no longer has value for us when returnedWe feel this complaint is very harsh concerning all circumstancesPlease let me know if you would like any additional information to resolve this complaintSincerely, [redacted]

Hello,The customer scratched their graphic while applying the griptape. All skateboard graphics scratch and wear off with use. This is not a normal complaint we receive as our boards are printed with the same printing process that the vast majority of skateboards are. When our attempts to explain...

this to the customer failed, we agreed to issue them a refund if they returned the board; which is what ended up happening. Please recognize that we tried to resolve this customer complaint the best way we could. They issued a full refund for a product that was custom printed for them and no longer has value for us when returned. We feel this complaint is very harsh concerning all circumstances. Please let me know if you would like any additional information to resolve this complaint. Sincerely,[redacted]