Boardwalk Bar & Grill LLC

Initial Business Response /* (1000, 5, 2015/06/17) */
Mr.*** failed to mention he was an employee and working at Boardwalk bar & Grill when this transaction took place He had a meal while he was working and gave himself the appropriate 50% discountHe charged his meal to his card and then gave
himself a $tip that he then took from the cash drawerThere was no other server involved in this transaction but Mr***The transaction was processed the following day by Merchant Services (APRil 29) but on May 13th the issuing bank chargedback $for authorization
reasons We contacted Mr*** to inform him and we agreed to reconcile this togetherI also contacted the issuing bank and their legal department and was told that they will be crediting his account but they have not given a timetableI am attaching the correspondence I had with Mr.***, the only correspondence, as well as the copy of the charge he made to his card and the tip he gave himself.The policy of the business is not to allow our employees to give themselves large tips to take cash from our tills as we have an ATM on the premisesAs far as the other allegations, I am an owner of the business and have not contacted anyone other than Mr*** at the address he providedI am willing to send phone records as well to show that Mr*** has been the person calling multiple timesSince he has asked us not to contact him, reconciliation cannot take place with him but through legal counsel
Initial Consumer Rebuttal /* (3000, 7, 2015/06/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is irrelevant that I was the server who served the mealAt the time I purchased the meal, I was off of the clock, in a customer status, and when it was paid for I was a server who took the checkIf you will refer to the statement above made by Ms***, you will see that I did NOT initiate any form of a chargeback and none has been issuedAfter contacting my financial institution, they have confirmed this is a ludicris statement and that the transaction has already been processed and posted to the account(Statement proof provided below)As for the regulations set forth by this establishment (or a resounding lack thereof), in no way, verbal or written, was I informed employees could not offer gratuities when purchasing food in a consumer stateIf this is the case, I have witness countless infractions of this rule, including the owner's children, whom have "tipped" other employees as wellThere was no employee handbook, nor were there any rules set forth in this matterI was asked after this particular transaction not to "tip" myself due to the fees associated with card transactions, at which point I agreed verbally (at that point reaching a legally binding verbal agreement) and I did not do so again throughout my employment at this establishmentNO CRIME WAS COMMITTED, NOR WERE ANY IMMORAL ACTIONS MADE ON MY BEHALF AT ANY TIME THROUGH THIS TRANSACTIONI was simply amazed by my own service that I could bear the though of NOT generously "tipping" myself any less than $(Quite frankly, I should have received more!) I did NOT agree to anything other than to provide the bank statements needed to disprove this Ms***' heinous accusations, which I have at each request, and to assist in the clarification of the issue she is having with her processing company throughout the conversations via text and call with Ms*** and Dan ***Dan *** was extremely verbally agressive in conversation and used vulgar and explicit language amidst my efforts to assist him in their issues with their establishment's card payment processing system
It was only after his threatening and abusive dialogue, as well as after researching this establishment and the affiliate of this establishment, I decided to ask to not be contacted again by the owners or its affiliates henceforth for my own financial protection and my reputation, given their past criminal investigations and findings against this business that are displayed below
Ref:
http://writeintoaction.com/Boardwalk%20Fraud%20Cover%20Up.html
Ref: http://www.grandforksherald.com/news/local/3694592-recordings-show-emotion-meeti...⇄ /> Ref:
http://www.grandforksherald.com/news/local/2578746-documents-show-stauss-family-...⇄ /> These are simply references of these financial allegationsA simple online source search and court records search of East Grand Forks, Minnesota will display in great detail and depth, the extent of Boardwalk Enterprise's timeline of allegations and findings
These links are for reference purposes for the public, and this case solely, and are in no way confirmation of the accusations against Boardwalk Enterprises, nor are they slanderous in nature, and are shared only to support the aforementioned statements of financial instability of this establishment
Below you will see the information from my bank showing the payment to Boardwalk as paid in full and processed as agreedThese are photo proof of my statement as of today's date showing the account has not had any form of a credit from my financial institution and shows no pending transactions and the posted transaction of my purchase at boardwalk
Final Consumer Response /* (3000, 16, 2015/07/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Again, these statements are ludacris and hold no truthI have spoken to my bank, yet again, and they have verified, yet again, that this is in fact falseThe charge was processed successfully and has not been charged backI am contacting the authorities and am scheduling a full audit on Boardwalk Enterprises bookkeepingBoardwalk may cease and desist efforts to obtain anymore money than they are owed immediate to prevent paying monetary damages and defamation restitutionsBoardwalk may contact me directly in reference to this via telephone to arrange the proper damages are paid forOtherwise, my attorney will be fielding any and all further communication
Final Business Response /* (4000, 14, 2015/07/01) */
***corresponding document attached
We will give Mr*** the opportunity to reimburse Boardwalk Bar & Grill the $that was taken from our account when he used his prepaid debit card by July 15th, Should he not respond or make arrangements we will be filing in conciliation court for the amount plus filing feesCopies of the bank statement are being forwarded to the Revdex.com to confirm we have not been credited the amount that was charged back to the account
Attached is the bank statement showing the chargeback on our account in the amount of $
After speaking with bank officials they have stated this is much like a person writing a "bad check" because it was charged to a prepaid debit cardWe have gotten a response from Mr***'s bank that they have closed the case I have filed with them because they have no recourse to collect the money from Mr.*** because of the type of card it is
***copied and pasted from email