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Bob and Julie (Owners), UPS Store

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Reviews Bob and Julie (Owners), UPS Store

Bob and Julie (Owners), UPS Store Reviews (1)

I called the UPS Store (5420A Beckley Rd, Battle Creek, MI 49015, to come pick up a trunk of my deceased Mom's belongings to be sent to me here in Arizona.
The guy was so nice and said he was very sorry for my loss, real nice guy. He sat down which was odd to me so I could see everything he was writing down on the order, he also mentioned I would probably want to change my PIN from my credit card after he took my order. He also was asked if he could ship a antique coffee set that I put in a box for him and I wanted it insured for two thousand dollars. He said that was ok and he would overnight that because UPS does not like to keep that expensive of items in store. OK I said but he never gave me a quote.
When I returned to Michigan I checked my bank account and he had tried to collect $760.00 plus $296.00 for the Truck that weighed approximately 65 pounds.
I called and told if that was crazy and maybe he should of called me with that amount because I told him that I was trying to settle my Mom's Estate and also trying to get her home cleared out. It was a Very emotional time, I was all alone!
I feel he tried to take advantage of a women alone and emotionally weak at the time.
I called him and he refused to take change the price and I had to stop payment.
Then he called and left a message that he wanted my stuff out of his store by Saturday.
So he got the $296.00 for the Trunk, but still refused to ship the boxes with china in them unless I paid the $760.00 which I never signed off on. He never gave me any quote on the China, small tea set.
I now have been told that he shipped the trunk and he still refused to ship my boxes, now I have to have a friend in Michigan go pick the small box up and have been crying and frustrated with the inhumane treatment.
Thank you!

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