The alarm us upgraded on Tuesday as Mark requested and our Finance Manager has explained the service contract coverage and verified he has a copy of the policyIn addition to clearing up the confusion on the payment due date [redacted] General Manager
The condition that Mr [redacted] is experiencing was not reported to Bob Baker CDJR, or to Chrysler during it's Manufacturer's Warranty coverage period, the warranty for the door trims/handles expired on Mr [redacted] 's vehicle on 7/30/2008, Bob Baker CDJR has no documented visit where the issue was reportedMr [redacted] contacted Chrysler on 7/9/to seek Out of Warranty Good Will Assistance with the concern he was assigned case #25288973, he was declined assistance by Chrysler, due to "the vehicle is out of warranty for a long time"Bob Baker CJDR, has no control of Chrysler;s Warranty, Good Will , or Recall decisions, On 10/8/the Service Manager at Bob Baker CDJR contacted Mr [redacted] , to discuss his concern, and offerd to pass on Mr [redacted] ,s request for re-consideration to Chrysler's District Manager, and when that decision is rendered, it will be discussed with Mr [redacted] If the decision by Chrysler remains the same, Bob Baker CDJR would be willing to extend a discout to Mr [redacted] on the proper repairs, with Chrysler repair parts
The necessary steps to remove the inquiries has been completed and an agreement has been reached with the customer
The alarm us upgraded on Tuesday as Mark requested and our Finance Manager has explained the service contract coverage and verified he has a copy of the policyIn addition to clearing up the confusion on the payment due date [redacted] General Manager
The condition that Mr [redacted] is experiencing was not reported to Bob Baker CDJR, or to Chrysler during it's Manufacturer's Warranty coverage period, the warranty for the door trims/handles expired on Mr [redacted] 's vehicle on 7/30/2008, Bob Baker CDJR has no documented visit where the issue was reportedMr [redacted] contacted Chrysler on 7/9/to seek Out of Warranty Good Will Assistance with the concern he was assigned case #25288973, he was declined assistance by Chrysler, due to "the vehicle is out of warranty for a long time"Bob Baker CJDR, has no control of Chrysler;s Warranty, Good Will , or Recall decisions, On 10/8/the Service Manager at Bob Baker CDJR contacted Mr [redacted] , to discuss his concern, and offerd to pass on Mr [redacted] ,s request for re-consideration to Chrysler's District Manager, and when that decision is rendered, it will be discussed with Mr [redacted] If the decision by Chrysler remains the same, Bob Baker CDJR would be willing to extend a discout to Mr [redacted] on the proper repairs, with Chrysler repair parts