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Bob Eggers

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Bob Eggers Reviews (1)

Review: In 2005 Bob Eggers installed a Gibson Central HVAC system which burnt up because he did not convert it to propane. He rectified the issue by installing a Payne Gas Furnace. In August of 2013, I noticed that water was leaking from the attic into my bathroom ceiling. I had a local handyman take a look in my attic, where the furnace was installed, and he said he suspected that the water was from condensation from the unit and advised me to hire a licensed contractor to take a look at the problem. I tried to contact Bob Eggers, by and by certified mail, to give him the opportunity to rectify the problem with no success. I hired two contractors to evaluate the problem and they both said that the unit was not installed properly and not to code. They both found that was that there was no required safety pan underneath the unit, the coil pan was cracked, the ducting was not properly installed, there was no pipe to drain the condensation, the unit was not level that would prevent the water from draining properly, the exhaust pipe in the bathroom had been cut and removed but not replaced. One informed me that it was an 80% efficiency unit and I had paid $300 extra for a 90%. The water caused severe water and mold damage which my insurance covered. They did not cover the repair of the HVAC unit. I file a complaint with the CSLB and small claims court and they both said that the statue of limitations was an issue. I did not become aware of this issue until last year so how could I have filed a complaint earlier. His faulty work and incompetence had put my life, as well as my families, in danger. The problem with the 1st unit could have caused fire damage to my house, I was told that the second could have cause carbon monoxide poisoning and I have had health issues because of the mold. The exhaust vent that he installed that vents outside the house is too close to my roof and is a potential fire hazard. This needs to be addressed as soon as I can afford it. All of the above info is documented.Desired Settlement: I would like him to reimburse me for the $850 that I expended to fix the unit and bring it up to code, reimburse me $300 that I paid for a 90% efficiency unit that he did not install, $700 for my insurance deductible and at least $300 for the additional work that needs to be done. Documentation can be furnished.

Business

Response:

When I received the first phone call from Mrs. [redacted], on my answering machine, she

stated that she had a problem. She stated that she had someone look at it and there was

damage, but was not specific. The last thing I tell a customer before leaving their house is

to call me if they have any questions or problems.

I called her back that night and left a message on her voice mail saying to give me a call

and tell me the problem. I was trying to arrange a time to check out the situation. I did

not hear back from her for several months. When she did call back she left & threatening

message that stated she had two companies come out and was going to have another

company come out. Also, if I didnt rectify the problem she would take further action, but

she still did not state was the problem was,

This job was done almost 9 years ago, the fact that I did call back and offer to come out

and check out the problem, even though my liability ends at one year, and she went ahead

and had the work done by another company should be reason enough to close this case.

Bob Eggers

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Description: Air conditioning & Heating Contractors - Commercial, Air Conditioning Contractors & Systems, Air conditioning & Heating Contractors - Residential

Address: P O BOX 687, Burson, California, United States, 95225

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