We do stand behind our services with a 100 percent satisfaction guarantee and will replace any items we damage. Our positive track record for the past 20 years can be seen in our A+ Revdex.com rating. In this case, we feel our cleaning products did not damage the faucets. We have used...
environmentally preferable cleaning products in thousands of homes and have never had a situation like this arise. We cleaned your entire home with the same products; the faucets downstairs are not damaged and the faucets upstairs were not damaged when we left your home. We have recently reached out to this customer to come to a resolution.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The cleaning company has filed a claim with their insurance. Pending the response I receive from the adjuster this situation will be resolved. I would like to make one comment and that is the cleaning company was 100% responsible for what happened to all of our upstairs bathrooms. There is no other explanation for the damage.
Regards,
[redacted]
We do stand behind our services with a 100 percent satisfaction guarantee and will replace any items we damage. Our positive track record for the past 20 years can be seen in our A+ Revdex.com rating. In this case, we feel our cleaning products did not damage the faucets. We have used...
environmentally preferable cleaning products in thousands of homes and have never had a situation like this arise. We cleaned your entire home with the same products; the faucets downstairs are not damaged and the faucets upstairs were not damaged when we left your home. We have recently reached out to this customer to come to a resolution.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The cleaning company has filed a claim with their insurance. Pending the response I receive from the adjuster this situation will be resolved. I would like to make one comment and that is the cleaning company was 100% responsible for what happened to all of our upstairs bathrooms. There is no other explanation for the damage.
Regards,
[redacted]